How do I get started with my SecurityScorecard product?
Validate your Digital Footprint
Once you have an account, review your company’s digital footprint, the assets SecurityScorecard found as potentially attributable to your company that affect the ratings in your scorecard. Request removal or addition of IPs as needed.
Visit the SecurityScorecard website to:
Take the tour: Validating your Digital Footprint
Read Digital Footprint Mapping
Review your issue findings
It’s highly recommended to validate your digital footprint before reviewing issues. When you’re ready to review your scorecard issues, you can investigate the contents.
Invite your teammates as needed to help you review it as well. It’s a win for your company’s security posture when you identify loose ends of which you weren’t aware.
Visit the SecurityScorecard website to:
Take the tour: Understanding Scorecard Issues
Read: Receive future notifications on score changes
Address issues, improve your score
Whether you’ve deployed a fix, found assets that don’t belong to your company, or want to share information about compensating controls, you can let us know by addressing what’s been identifed and submitting them for resolution approval.
Resolutions are handled by our support team, which will resolve any outstanding item within three business days.
You can address issues within the platform or by emailing us.