#KeepConnecting

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ⓘ We've received applications for all 350,000 free data SIMs.

While we're glad we've been able to help so many school children #KeepConnecting, we're sorry to say that we can't accept any more applications right now.

schools.connected

 

Free data for 350,000 students

We all know how important education is, but there are too many children and families struggling to stay connected digitally to their schools.

We've already given 250,000 free data SIMs to 7000 participating schools as part of our schools.connected plan, and we're now offering an extra 100,000 SIMs - with 30GB data for 90 days - to help students #KeepConnecting across the UK.

We've also expanded the plan to include colleges, as well as primary and secondary schools - even more reason to get involved. Terms apply

Why we need to #KeepConnecting

Headteachers and education trusts across the UK have highlighted home connectivity as a major concern for students that have fallen behind in their studies due to COVID-19 restrictions, particularly in deprived areas.

These free SIMs will help those students most in need to access their work from home, catch up on lost learning during school holidays and continue their education if they are required to isolate.

Why we need to #KeepConnecting
30GB SIM card

Data-only SIM
30GB data
Lasts 90 days
Terms apply

What else do you need to know?

Data lasts for 90 days once the SIM is activated.
 

Put the SIM into a smartphone to act as a Wi-Fi hotspot - or insert straight into a smart laptop.

All SIMs are pre-configured to block age-restricted content.
 

Frequently asked questions

This plan is open to every further education college, state primary and secondary school in the UK.

Unfortunately not - headteachers are the only people allowed to place orders for their own schools/colleges.

If you think you would benefit from these SIMs, please get in touch with your headteacher.

Headteachers are ultimately responsible for the decisions at their schools/colleges, which is why we feel they are best placed to make these orders - and to ensure that only one order is placed for each eligible school/college.

Headteachers will be able to place orders from Wednesday 18 November 2020 until Sunday 31 January 2021, or until we have distributed all 350,000 SIMs - whichever happens first.

Unfortunately we are only allowing one order for each eligible school/college, in order to help us support as many schools/colleges across the UK as possible. Multiple orders for the same school/college will not be accepted.

Any schools that placed an order before 30 November 2020 will not be able to place a second order for any additional SIMs.

Any orders placed from 30 November 2020 onwards will be dispatched in January 2021. Once dispatched, it should take up to three working days for the SIMs to arrive at your school/college.

We'll keep you up to date on the progress of your order via email.

This is for the schools/colleges to decide because they are best placed to consider the educational needs of their pupils.

We anticipate that they will look at the available indicators, including free school meals, pupil premium etc.

We also trust that schools/colleges will look beyond these indicators and consider who else might be considered disadvantaged (e.g. pupils who may fall just above the threshold of getting access to any benefits).

This is a setting we provide on our network to prevent customers under the age of 18 from accessing age-inappropriate content on mobile devices - such as pornography, violence, discrimination, drugs or crime.

This content bar works when using the Vodafone mobile network only, which means if your device is connected to the internet over WiFi, this age-inappropriate content may still be available - this can be managed from the settings of the broadband provider.

There are limitations in internet search engine results or adult content hosted on social media sites, so we always recommend parental supervision when children are using digital technology. We also recommend applying additional parental controls and filtering to your child's device, app, browser and search engine settings.

Find out more about parental controls and filtering

These SIMs are compatible with any smartphone, tablet and other devices that have a SIM card port.

If your device also has a hotspot feature, you can use this to tether other smartphones, tablets or laptops to this connection - even if they don't have a SIM card port.

For more information on using hotspots, head to our device guides.

If your device is locked to another network that isn't Vodafone, you will have to get in touch with that provider and ask them for a Network Unlock Code (NUC).

This can sometimes happen when first inserting the SIM card into your device - usually because the SIM card does not match the settings on your device.

If your device asks you to choose from several Vodafone options, select Vodafone (Pre-Pay) and your SIM card will activate.

Don't worry if you accidentally press the wrong option - this can be adjusted in your device settings.

To find out how, please visit our Device Guides page for more information.

The 30GB data will last for 90 days, which starts from the moment the SIM card is activated.

Once those 90 days are up, you will still be able to top up the SIM with data, like a regular data-only SIM, for which you will be charged in accordance with your selected price plan.

For more information, please visit our Top up page.

No, these are data-only SIMs.

If you're having issues with your SIM card, please book an appointment with a Tech Team expert by visiting our Tech Team page. All appointments are currently conducted virtually due to COVID-19 restrictions.

Alternatively, call us on 191 free from a Vodafone mobile, or 03333 040191 from a non-Vodafone mobile.

If we're unable to fix the issue, we would advise the pupil/parent in possession of the SIM to get in touch with their school/college to claim another SIM card.

If you require a replacement SIM, contact schools.connected@gktelecom.com for support.

If you think your school/college is eligible for this scheme but is not on the list, please ask the headteacher of the school/college to get in contact with our partner, GK Telecom, for further assessment.

Email: schools.connected@gktelecom.com

Every further education college, state primary and secondary school in the UK is entitled to these 30GB data SIMs. We are using an allocation system which helps us determine how many SIMs we offer to each school/college.

This system is built around a number of factors, including the school/college type, student population and/or proportion of pupils eligible for free school meals in the local authority the school/college is located in.

Once your order has been confirmed, you should receive an email with order tracking details from our partner, GK Telecom.

If you didn't receive this email, or you need further support with your order, please get in touch using the details below.

Telephone: 01753 568 441
Email: schools.connected@gktelecom.com