Red Hot - our hottest phones with little or no upfront costs
Vodafone Red Hot
Get your hands on the hottest devices,
every year. (Lightsabers not included.)
Handset leased. Terms apply.
Vodafone Red Hot – exclusively in store
Our hottest phones every year with little or no upfront costs.
What is Vodafone Red Hot?
Love having the hottest phones? With Vodafone Red Hot you can get a new one every year with little or nothing to pay upfront - including the Samsung Galaxy SIII, Samsung Galaxy Note II and iPhone 5.
How does it work?
As an example, you can get the Samsung Galaxy SIII for just £47 a month on a 12-month plan. You'll get unlimited calls and texts, and a massive 2GB of internet - and you'll be insured too.
Then, after a year, you can swap it for what's hot. Or if you've got your eye on a new phone that's about to launch, you can hold on for a few months and get the phone you want when it's out.
How do I get it?
You can get Vodafone Red Hot if you're new to Vodafone, or if you're due an upgrade. Just pop in-store and ask one of our advisors.
Take a look at our Pay monthly airtime hire agreement T&Cs and Vodafone insurance T&Cs.
What do I need to do?
Vodafone Red Hot
Instead of a Pay monthly plan that lasts for up to two years, you just hire a phone for 12 months. You won't own it at the end – simply hand it back and you can swap it for one of our hottest phones or if the phone you want isn't available yet, hold on to it for another six months until it is.
So, you'll pay nothing or little upfront for the phone and you'll get unlimited calls, texts and loads of internet for 12 months.
Get Vodafone Red Hot
If you're new to us, due an upgrade or looking to get another line, you can get Vodafone Red Hot. Vodafone Red Hot is only available in Vodafone stores. You'll need:
- ID (valid driving licence or passport with a utility bill from the last three months – unless your driving licence has the right address on it)
- Debit card
- Bank details – if you're starting a new plan
There are loads of ways to see if you're due for an upgrade:
- Ask in store
- Call 191 from your Vodafone number
- Log into My Vodafone
- Check on the My Vodafone app
Understanding your plan
Vodafone Red Hot is a different type of plan:
- You'll sign two contracts – one for minutes, texts and internet and one for hiring the phone
- You give back the phone at the end of the plan
- Insurance is included
Take a look at our Pay monthly airtime hire agreement T&Cs and Vodafone insurance T&Cs.
Need to know more? see our FAQs.
Returning your phone at the end of the plan
- Call 191 from a Vodafone number and ask for a settlement letter.
- Bring your phone back to one of our stores with everything it came with – if it's in good condition, you can take out a new plan.
- Hand the phone back to us – make sure all your content like photos, videos and contacts is backed up. If your phone is returned damaged, you'll be charged.
If you damage your phone, make a claim as soon as possible to avoid charges. Damage claims must be made within seven days. Stolen phones need to be reported to the Police within 48 hours.
Vodafone Red Hot is only available on selected phones.
All phones get unlimited calls to UK mobile and landlines (starting 01,02,03), unlimited standard UK texts, 2GB UK internet plus 3GB UK Wi-Fi for iPhone and 2GB UK Wi-Fi for all other phones.
| Model | Upfront cost | Monthly line rental |
|---|---|---|
| iPhone 5 16GB | Free | £59 |
| iPhone 5 32GB | £29 | £64 |
| iPhone 5 64GB | £49 | £69 |
| Samsung GALAXY SIII 16GB | Free | £47 |
| Samsung GALAXY SIII 32GB | £29 | £52 |
| Samsung GALAXY Note II | Free | £52 |
Upgrading or returning your phone with Vodafone Red Hot
At the end of your plan, you can swap your phone for a new Vodafone Red Hot phone and start a new plan.
Call 191 from a Vodafone number to get a settlement letter. Then, take your phone to one of our stores and our advisers will send it away to have its condition checked by independent assessors.
If your phone is damaged, make an insurance claim before you return it to us by calling 191 from a Vodafone number or going in-store. If the insurance claim isn't settled before you return it, you'll be charged for the damage.
Our assessors will check the condition of the phone and grade it. We'll send you a letter and add any damage charges to your account, which should take about a week.
| Condition | What this means | Charge |
|---|---|---|
| Grade A | Phone and charger are returned in good condition with normal wear and tear. | No charge |
| Grade B | Works and is in fair condition – has deep scratches, chips or dents to the phone, the ports are worn or there's water damage. | £75 |
| Grade C | There are cracks on the phone and the screen. Phone switches on but the ports and buttons are worn. | £150 |
| Grade D | Doesn't work – there's a lot of damage to the screen and phone, the buttons are damaged, it doesn't switch on, the phone has had components added, the specification doesn't match what was originally supplied, it has a non-approved operating system or is damaged beyond repair. | £300-£425 (charges are phone dependent) |
| Unreturned phone | If the phone isn't returned within seven days of the end of your contract. | £300-£425 (charges are phone dependent) |
Vodafone Insurance is underwritten by Ace European Group Limited
Unlimited calls
You can now talk and text as much as you want and get loads of internet.
See our best ever value plans from £29
Insurance removal
If you're a Vodafone Red Hot customer you can request removal of the insurance from your plan.
