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5 minute read


Exploring Managed Security Services


The shift to remote and hybrid working, has resulted in an increased attack surface, giving cyber criminals more to exploit. Managed security service providers (MSSPs) are well placed to support organisations in securing their digital world, particularly if they feel they do not have the right skillset to do this themselves.

What are Managed Security Service Providers (MSSP)?

MSSPs deliver and manage, managed security services (MSS) - service capabilities specific to business security technologies and outcomes. Capabilities involve but are not limited to security monitoring, detection and response, exposure assessment and management, and security technology implementation.1 MSS are delivered in a variety of modes, including global and local delivery models.

What does a Managed Security Services Provider do?

MSSPs can offer 24/7 outsourced monitoring and management of security devices, applications, identities, and networks. Popular services include managed firewall, intrusion detection, virtual private network, vulnerability scanning and anti-viral services – these vary from provider to provider.2

The difference between MSPs and MSSPs

While a managed services provider (MSP) can offer solutions to make IT systems run more seamlessly, an MSSP’s mission is to improve safety by directly and proactively seeking out, identifying, and dealing with cyber security threats.

How do Managed Security Service Providers work?

When businesses outsource their security management, the MSSP owns the security technologies and monitors the security events on a 24 x 7 x 365 basis and can provide a series of key services.

  1. Assess: evaluation of current systems, resources and needs of the business
  2. Protect: making sure organisations have the right protection services
  3. Detect: proactive monitoring, detection and alert of current and potential incidents and vulnerabilities
  4. Respond: automated early response and remediation of security events
  5. Recover: in an event of an attack, how organisations can get back to normal

These services are a part of the National Institute of Standards and Technology (NIST) Framework. If you’d like to find out more, visit this website.

Why does your business need an MSSP?

Addressing growing security complexity can be tough for businesses, especially if they do not have the right technologies or enough resources. Relying on experts to automate security tasks and orchestrate processes can represent a source of added value and a method to accelerate response to threats.3 MSSPs can keep your business prepared and react fast to potential risks.

In addition, MSSPs help you remain focused on your business and business objectives, without having to worry about creating or maintaining your own inhouse security team.

Why rely on an MSSP?

Key benefits for your business

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Access to specialist security skills

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Faster and automated detection and response

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More effective risk quantification and remediation

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Comprehensive and constant monitoring across all your systems

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Security around the clock

Research shows…

As companies face growing sophistication of cyber threats, adopting cloud services and remote working has added new complexities for IT teams to address.4


reduction in total IT security management costs when using managed security.5


lower endpoint infection rates are estimated when using managed security.6

How to choose the right MSSP?

Businesses must consider three key factors from vendors when assessing potential MSSPs:7

Graphic - understanding of business needs

  1. Source: Gartner
  2. Source: Gartner
  3. Source: IDC, “MarketScape: European Managed Security Services 2022. Vendor Assessment”
  4. Source: IDC, “MarketScape: European Managed Security Services 2022. Vendor Assessment”
  5. Source: Research Nester
  6. Source: Research Nester
  7. Source: IDC, “MarketScape: European Managed Security Services 2022. Vendor Assessment”

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