Small Business
Small business customers are those with less than 10 Vodafone connections.
VAT
All business pricing is exclusive of VAT. The VAT rate payable is 20%.
5G
You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. See more about our 5G network
Roaming
For verification we have more destinations than any other UK network see more about our business roaming
Gift with purchase
For any gift with purchase see details on product page including any additional terms.
Annual price increase
Monthly price will increase each April by the Consumer Price Index (CPI) rate of inflation published in January that year, plus an additional 3.9%. This won’t affect your monthly Phone Plan payment. See more about annual price changes
Minimum term agreement, credit check and terms apply
Finance subject to status and credit checks. You must be aged 18 years or over. Direct Debit required.
Device Plan and Airtime Plan
A Device Plan is a credit agreement for the duration of the plan (3 to 36 months). You also need a monthly Airtime Plan (Xtra Plan) for the length of the Phone Plan. Device Plans up to 12 months need a 12 or 24-month Airtime Plan, and Device Plans over 12 months need a 24-month Airtime Plan.
You can pay off your Device Plan at any time without charge. You can then choose to keep your Airtime Plan or leave. If your Airtime Plan ends for any reason, you’ll need to keep paying your Device Plan, either in full or monthly.
Minutes and texts
To standard mobiles and UK landlines (01, 02, 03), standard texts in the UK, and our inclusive roaming destinations. A one-minute minimum call charge applies.
Data
A 25GB fair use data cap applies in all our inclusive roaming destinations on all Pay monthly plans, per 30-day period.
Unlimited data
Available on Unlimited Lite Plan (max download/upload speed 2Mbps), Unlimited Plan (max download/upload speeds 10Mbps) and Unlimited Max Plan. Speed may vary by a number of factors.
Upgrade from month 3
You need to buy a new Device Plan (which is a credit agreement) and Xtra Plan (which is an Airtime Plan) and also pay off the remaining amount on your current Device Plan before you upgrade. Subject to credit check, eligibility and terms.
Benefits for selected Xtra Plans
- Unlimited Picture Messaging (MMS) – in the UK and our inclusive roaming destinations.
- Device Care – for the duration of the plan only. Applicable for IOS and Android phone devices. Includes a health check giving you an indicator of the battery health and a valuation service giving you an estimated resell value of the phone.
- 50% off Smartwatch Connectivity – for compatible cellular (not WiFi only) smartwatches. Smartwatch Connectivity Plan (via Vodafone OneNumber) lasts for 30 days and automatically renews every 30 days unless cancelled. Discount not applicable to customers on an existing OneNumber Connectivity plan or on an existing 24-month watch plan.
- Unlimited Data Booster – selected 24-month Xtra Plans come with 6 boosts and 12-month Xtra Plans come with 3 boosts. Each boost gives unlimited data for 30 days. Only available on limited data plans.
- 83 Roam Free destinations (Global Roaming Plus) – roam at no extra cost in 83 destinations worldwide (Zones A, B and C) on selected Xtra Plans. See more roaming information and destinations. Only available on unlimited data plans.
Total Care Warranty
24-month warranty starts from the date you buy the phone from Vodafone, either on a Phone Plan or outright. Warranty only applies to manufacturer faults. This doesn’t apply to refurbished phones. See more about the device warranty
Battery Refresh
For phones purchased from Vodafone on a Phone Plan or outright, and available for the length of the plan (minimum of two years and maximum of three years).
Battery Refresh isn’t available for phones that have been cracked, smashed or have water damage (damage that wouldn’t be covered under a manufacturer warranty) and chargeable repairs can be offered. An appointment is required for a health check and battery replacements. Not available for Watch Plans or refurbished phones.
Insurance terms
Sole traders can download full insurance terms from our terms and conditions page. Go to Business > Insurance > Insurance - Current.
Smartwatch
To buy a smartwatch with us you need:
- Vodafone Pay monthly airtime plan
- Connectivity Plan (with Vodafone OneNumber). It lasts for 30 days and will automatically renew every 30 days unless cancelled. Terms apply
Pay monthly terms
For full Pay Monthly terms and conditions, visit our terms and conditions page. Go to Consumer > Mobile > Pay Monthly > Purchased from Vodafone for terms and conditions. Go to Business > Price Plan Guides > Price Guides – Current for business Price Plan Guides
