Retail and Consumer Price Index adjustments for connectivity services
We’d like to inform you that from 1 April 2024, we’ll be increasing the charges for reoccurring connectivity services for business customers. The price rise is in accordance with the Consumer Price Index (CPI) and Retail Price Index (RPI) rates published by the Office for National Statistics. Annually from 1 April 2024, we will adjust the amount business customers pay to reflect inflation, so we can continue to invest in our networks, products and services.
How does this affect you?
The CPI is a measure of whether the cost of goods and services is going up or down based on average price changes from across several industries. More information is available on the Office for National Statistics website – simply search CPI Office for National Statistics.
The latest price rise is based on the current CPI rate of 4%, plus an additional 3.9%.
The RPI is a widely recognised measure of the UK's general level of inflation and is used by many industries as a guide on whether to adjust prices, and by how much. More information is available on the Office for National Statistics website – simply search RPI Office for National Statistics.
The current RPI increase is 5.2%.
Like many businesses, we’re continuing to experience a significant rise in our operating costs. Our commitment to helping your business thrive through new technology and connectivity remains unwavering. We’ll continue investing in improving our products and services to support your business efficiency and productivity, now and in the future.
The price rise is effective from 1 April 2024. Any re-occurring connectivity services invoiced from that date onwards will see an increase.
Other Vodafone Business products will also reflect these price changes. If you need more information about exactly what will change for each of your purchases, please speak to your Account Manager.
No, we are not making any changes to your terms and conditions.
You can find more information about the Retail and Consumer Price Indices on the Office for National Statistics website. For more information about how Vodafone Business deals with these changes, please speak to your Account Manager or visit our Business Price Changes page