Heard of the V-Hub Digital Advisers, but want to know how they could help your company become ‘fit for the future’?
Let’s jump right in with a quick snapshot:
But there’s so much more to know.
How has your background helped you as an V-Hub Digital Adviser?
“I've previously worked in hospitality sector management, customer service, network support, and I’m currently studying an Open University course in Computing and IT. All of this has fine-tuned my personal skills to help me support customers and find solutions to their problems. My strong understanding of IT and digital skills are put to use in every call, applying my knowledge to improve business processes, efficiency and profitability – all to help every V-Hub client become ‘fit for the future’.”
What results should clients expect from the service?
“I have training and experience in building websites, maximising use of social media, enabling remote working and increasing digital security. Altogether, I can support customers through a whole range of challenges, all to help them move forward in our digital world – to help their business become stronger and, ultimately, more successful.”
“The most powerful conversations are those where I can give clients practical ideas that will create immediate benefit for their business. Our conversations are realistic but engaging – we look to the future but put in place tangible steps to help them get there.”
What kind of challenges do clients tend to face?
“From my experience, customers often lack the digital skills needed to capture the right audience, and many lack confidence with using new software, platforms and applications – all of which are crucial for helping business thrive.”
How do you help clients overcome challenges?
“The way I help them overcome these challenges as a V-Hub Digital Adviser is to simplify the process. It can be so overwhelming trying to do everything at once, so I lay it out step by step. This often starts by recommending user-friendly platforms and supplying additional resources to help them gain confidence. By working together, I talk my clients through the recommendations to ensure they have total understanding and can put them into practice. But additional support is always available. Most cases are closed after a couple of calls, but my clients can always come back to me with questions, for follow-ups, or to ask for additional resource links.”
If you haven’t already, find out how ‘fit for the future’ your business already is by taking our assessment; then reach out to our V-Hub Digital Advisers, like Josip and Bilgin, to get tailored support to help your business succeed in the future.
Available Monday to Friday, 8am-6pm, our friendly team are here to provide guidance and support on the topics that matter to your business.