Diversionary Works

Is Vodafone equipment blocking construction?

If you need Vodafone apparatus to be moved to make way for your project, our Diversionary Works team is ready to help with the following:

  • Move or relocate our apparatus to accommodate your construction

  • Provide support to make sure our network is safe during construction or demolition

  • Help with changing, moving and removing Vodafone apparatus to enable roadworks, bridge works and local regeneration

  • Help with public transport infrastructure including improvements to railway and cycle routes

The Vodafone Network

Our fixed fibre estate consists of legacy companies wholly owned and operated by us. In our communications we’ll refer to these as the Vodafone Network.

All equipment with the following branding belongs to Vodafone.

How to get in touch

For C2 Requests (Plant Enquiries)

These include identification of areas where you propose to carry out excavations. Atkins Telecoms looks after all C2 Plant Enquiries on behalf of Vodafone. These should be directed to:

Email: osm.enquiries@atkinsglobal.com

Or

Attention: Plant Enquiries Department
Atkins Telecoms, on behalf of Vodafone
The Hub
500 Park Avenue
Aztec West
Almondsbury
Bristol BS32 4RZ


For C3 Requests (Budget Estimate)

Email: c3requests@vodafone.com

Please email us to request a C3 estimate if the C2 request shows that there may be a requirement for diversionary works. This will be completed using our desktop inventory systems and the details you provide. This estimate can either be paid and the order will be moved to C6 (Issue of Main Orders) or a C4 (Detailed Estimate) can be requested.

We’ll need the following information:

  • Your designs and planned works

  • Site details including any constraints to access

  • Contact details for main point of contact for the site

  • Communication with Atkins Telecoms showing requirement for diversionary works


For C4 Requests (Detailed Estimate)

Email: c3requests@vodafone.com

Please email us to request a C4 estimate. This will be completed by a local planner and will include a site meeting if required. This allows all parties to meet and get a better overview of your project where we’ll give a more detailed estimate of the budget. 

We’ll need the following information if not already provided:

  • Your designs and planned works

  • Site details including any constraints to access

  • Contact details for main point of contact for the site

  • Communication with Aitkins showing requirement for diversionary works


Diversionary Works process help sheet

Process step

Description

Approximate turnaround time

Notes

C2

Plant Enquiry

10 days

Completed by external company Aitkins

C3

Budget Estimate

20 days

Completed by Vodafone staff – desktop survey

C4

Detailed Estimate

25 days

Completed by local Vodafone staff – physical survey. This stage can be skipped on request if the C3 is acceptable

C6

Issue of Main Orders

4 to 20+ weeks

Completed by trusted Vodafone Build Partners