Get help with logging into Vodafone Business Portal

Forgotten your username or PIN? If you’re stuck, just give us a call and we’ll help you get back in. Call 191

Get help with logging into Vodafone Business Portal

Forgotten your username or PIN? Lost your passkey device or not receiving the security code? If you’re stuck, just give us a call and we’ll help you get back in. Inside UK: 03 333 043 134 Outside UK: +44 1635 692 212

Business

See all business phones

See all business plans

See all business broadbands

Wireless 5G router

Mobile Broadband

See all devices & wearables

Tablets & Laptops

Business tablets

Business laptops

Business smartwatches

See all business apps

Lookout Mobile Security

Trend Micro Cyber Security

CybSafe

See all latest business deals

Existing customer deals & upgrades

End-to-end cloud, connectivity and security solutions.
Explore all cloud & security

Cloud services

Cloud infrastructure

Multi-access Edge Computing (MEC)

Cyber security solutions

Connectivity infrastructure for your business operations.
Explore business connectivity

Data connectivity

Software Defined Networking

Enterprise Broadband

Hybrid Broadband

Connect, manage, and monitor your smart devices.
Explore all IoT solutions

IoT connectivity

Business mobiles, tablets, laptops, plus calling and data plans for smart working.
Explore all mobile solutions

Business mobile plans

Business mobile phones

Devices & Mobile broadband

Communication tools to work in the office and remotely.
Explore digital workplace solutions

Unified Communications

Voice connectivity

Business apps

Our partners offer local and specialised expertise for your business.
All about buying from indirect partners

Find an indirect partner

End-to-end cloud, connectivity and security solutions.
Explore all cloud & security

Cloud services

Cloud infrastructure

Multi-access Edge Computing (MEC)

Cyber security solutions

Connectivity infrastructure for your business operations.
Explore business connectivity

Data connectivity

Software Defined Networking

Enterprise Broadband

Hybrid Broadband

Connect, manage, and monitor your smart devices.
Explore all IoT solutions

IoT connectivity

Business mobiles, tablets, laptops, plus calling and data plans for smart working.
Explore all mobile solutions

Business mobile plans

Business mobile phones

Devices & Mobile broadband

Mobile Private Networks

Communication tools to work in the office and remotely.
Explore digital workplace solutions

Unified Communications

Voice connectivity

Business apps

Contact Centre Solutions

Our partners offer local and specialised expertise for your business.
All about buying from indirect partners

Find an indirect partner

We deliver both bespoke and off-the-shelf solutions through a range of Crown Commerical Service (CCS) frameworks.
All services

CCS Mobile Voice and Data

CCS Network Services 3

CCS G-Cloud 14

Scottish National Framework

Successfully driving digital transformation in the following sectors.

All about Vodafone Business

Sustainability

Our awards

Network in your region

5G for business

Explore all industry expertise

Healthcare

Retail

Professional services

Manufacturing

Local government

All business support

Insights & Articles

Case studies

All about Vodafone Business

Sustainability

Our awards

Network in your region

5G for business

Explore all industry expertise

Healthcare

Retail

Professional services

Manufacturing

Local government

All business support

Customer experience centres

IT Managed Services

Insights & Articles

Case studies

All about Vodafone Business

Sustainability

Our awards

Network in your region

5G for business

Explore all industry expertise

Healthcare

Retail

Professional services

Manufacturing

Local government

All insights & articles

Case studies

All about Vodafone Business

Sustainability

Our awards

Network in your region

5G for business

Explore all industry expertise

Healthcare

Retail

Professional services

Manufacturing

Local government

All insights & articles

Case studies

All indirect partnerships

Becoming a partner

Business partner portfolio

Connectivity portfolio

Switch to
Personal

Register for Vodafone Business Portal

Q: How to register for Vodafone Business Portal for your mobile services

To become a VBP business customer for mobile services, follow the below steps: Place an order Start by submitting your business order through our website or sales team. Get order confirmation Once your order is confirmed, you’ll receive an email containing your account number. Register online Go to VBP registration page and set up your account through a simple registration flow.

Take control of your services with flexible ordering, billing, and account management.

Vodafone Business Portal for medium business

Use the power of self-service to order and manage services for your business mobile and fixed line connectivity with ease.

Fixed line services

Quote, order, and oversee fixed line services for all your accounts.

Mobile services

Easily manage your data plans with flexible and reliable mobile solutions.

View Bills

View invoices, track payments, and set billing reports.

Get Support

Open support tickets, get guidance and monitor incident resolution.

Choose your services

Get access to fixed line services on Vodafone Business Portal

Access broadband, Ethernet Wireline, SIP services and other fixed line products all in one place. Easily place and track orders, manage your services, and view bills anytime with our simple, self-service platform.

Already a Vodafone Business customer for fixed-line services? Register now using the steps below and manage your account easily.
New to Vodafone Business? Get in touch with our team, we’ll help you get started.

Place a business order

Start by submitting your business order through our website or sales team.

Get order confirmation

Once your order is confirmed, you’ll receive an email containing your account number.

Contact your Account Manager

Share your account number with your account manager to set up and activate your account.

Customise portal access by role

Fixed line service accounts support three user roles, each with different access rights. These roles are assigned and managed by the account holder.

Role	Full access	View access
Sales	View orders View service details Make changes to orders Make changes to services	View orders View service details
Support	View support tickets Update support tickets Request help	View support tickets
Billing	View bills Generate billing reports Access billing data Manage purchase orders Create and track billing queries	None

Frequently asked questions

To become a VBP business customer for fixed line services, follow the below steps:

Place a business order 
Start by submitting your business order through our website or sales team.
Get order confirmation
Once your order is confirmed, you’ll receive an email containing your account number.
Contact your Account Manager 
Use the account number from your confirmation email to reach out to your account manager, who will help you set up and activate your business account.

You can also contact us by email at vbpdigitaltech@help.vodafone.co.uk

Get access to mobile services on Vodafone Business Portal

Simplify mobile management for your growing business. With Vodafone’s Business Portal, you can easily order SIM-only and Data SIM deals, and manage services anytime. Stay in control and scale with confidence.

Already a Vodafone Business mobile customer?
Log in or register now to access the Vodafone Business Portal and manage your services with ease.

Place a business order

Start by submitting your business order through our website or sales team.

Get order confirmation

Once your order is confirmed, you’ll receive an email containing your account number.

Register online

Set up your account with easy online registration.

Customise portal access by role

Mobile service accounts support three different user roles, each with its own access rights. These roles are assigned and managed by the account holder.

Account holder
This person has full control over the account and can manage all user roles. To change an account holder, please contact us.

Account manager
Managers can do everything from ordering and upgrading lines to viewing bills and requesting disconnections. If you want to change your role, speak to the account holder or another manager.

Account user
Users can view billing details but can’t make changes or request chargeable services.

No role assigned
If no role is assigned, the person can only access support content and manage their own account info.

Frequently asked questions

Get in touch with us

Fixed line customers
03 333 043 134 (within UK) or +44 1635 692 212 (outside UK)

Mobile customers
Call 191

Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.

The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

	Foundation	Tiered
DPA Process for End Users
Bar CTN (Lost or Stolen)
Request PUK Codes
Device Support
Voicemail Reset
Make PAC Requests
Raise a Coverage Issue
VCO Log-In Support
SIM Activations /SIM Swaps
Request a Non Chargeable Recovery Call Back**
Request a Chargeable Recovery Call Back**
Lift International + Roaming
Cancellation Procedure
Request NUC Codes
Change Diverts
Lift Content Control
Sure Signal Support
Chargeable Requests
Unbar CTN
User Secretaries Allowed***

**Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

***Applies to main contacts only who can complete requests on behalf of an end user.