ENA delivered the 105 service within extremely short timescales, and was one of the first three-digit numbers to be delivered for the private sector in the UK.
Over 1.2 million customers have used the service, and up to 40% of power outage calls are now being routed through 105.
Customer satisfaction has already risen to 85%, as DNOs are informed faster about customer power outages, allowing them to react quicker.
The innovative platform also works as an insight tool, providing further benefits to the district network operators.
Get Superfast speeds to your router — or money off until it’s fixed.
Just choose your broadband package and activation date — we’ll do the rest.
Control and customise your WiFi with the Vodafone Broadband app.
New customers
