Fife Council

Fife Council

Building a community

The third-largest local authority in Scotland equips its field-based electricians with rugged mobile devices, reducing paperwork and increasing productivity by 20%.

Founded in 1996, Fife Council provides a wide range of services for a population of around 360,000 people. These services include the Housing Repairs team, part of Fife’s largest direct labour department.

When the Housing Repairs team was seeking to reduce paperwork, field-based electricians were given ruggedised mobile devices and the TotalMobile app. This gave them mobile access to back-office systems, so they could transmit the details of each job electronically. This has meant a huge reduction in the amount of paperwork generated – and the 11 pairs of hands each form went through.

This has resulted in around 20% more jobs completed each day, with scheduling, stock control, billing and timesheets all taken care of through the app as well. As a result, the council began to roll out TotalMobile to its other services during 2012.

Read the full Fife Council case study [PDF: 973KB]
Request a callback

“Almost immediately we saw productivity increase significantly with around 20% more jobs completed each day. TotalMobile enables us to stay in touch with the team out on the road and send them directly to their next job without returning to the depot.”

Allan Barclay, Service Manager, Fife Council Building Services
Chevron pointing down

Benefits

analyst-view-or-chart

A more productive team

Electricians are 20% more productive as time-consuming and resource-intensive paper-based systems have been replaced by instant, electronic data transmission, saving money and streamlining processes.
upgrade-hi

Improved stock control

The procurement of supplies is now based upon live usage data, reported daily through mobile devices.
Heart

Empowered employees

Spending less time filling in paperwork and more time doing what they do best, employees are empowered, motivated and in control of their working day.
img-icon-price-promise-hi

A proven method for success

The success of TotalMobile was easily applied to other functions within the Building Services department, with plans to roll out to other council areas like health and social care.

Find out how we helped Fife Council modernise traditional work patterns

Read the full Fife Council case study [PDF: 973KB]
Chevron pointing down

Related solutions

Total Workforce Mobility (TWM)

Employees who need to can spend more time in the field instead of the office, with full visibility that lets you optimise schedules and protect lone workers.

One Net Enterprise

Bring your fixed and mobile services together for an integrated and agile way of working in a single cloud-based system that boasts an extensive suite of communication and collaboration tools.

Mobile Device Management

Ensure security and flexibility with a range of solutions that can help you improve the functionality of your existing mobile estate or implement Bring Your Own Device.

Let’s talk

Give us a call, or speak to your account manager, to find out what we can do to help your business reach its full potential.

New customers

1 to 9 employees

0808 060 0802

Calls to this number are free.

10 to 49 employees

0808 004 4495

Calls to this number are free.

50 to 249 employees

0808 005 7404

Calls to this number are free.

250+ employees

0808 099 8877

Calls to this number are free.

Request a callback