The director of this country lifestyle retailer avoided downtime after his phone was chewed by a friend’s dog – with a replacement in under four hours.
Forelock and Load is a country lifestyle shop run from a beautiful sixteenth century renovated barn, specialising in the equestrian market.
Based in the remote Suffolk countryside, the business is largely managed on the director’s mobile phone. So when his friend’s dog chewed up the phone, Director Nick Johnston needed a replacement fast.
Fortunately, Forelock and Load’s Business Premier mobile plan included Damage and Breakdown Insurance along with Vodafone Rapid. The director’s phone was replaced within four hours of him getting in touch – an invaluable feature when staying connected is essential for business.
“My phone is a vital tool in running the business, and getting it replaced within four hours was essential. With Rapid, I know I’m covered against the unexpected.”