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Forelock and Load

Prepared for the unexpected

The country lifestyle retailer got business back on track, thanks to a replacement phone from Vodafone Rapid.

Forelock and Load sells quality equipment for the country lifestyle, specialising in the equestrian market.

Based in the remote English countryside, business and sales are done entirely on the director’s mobile phone. But when his dog chewed apart the phone, the future of the business seemed to be at risk.

Fortunately, Forelock and Load had Vodafone Rapid in its Business Premier mobile plan, to cover damaged or broken phones. We replaced the director’s phone within four hours of him getting in touch.

In no time at all, the future of the business was once again secure.

“My phone is a vital tool in running the business and getting it replaced within four hours was essential. With Rapid, I know I’m covered against the unexpected.”

Nick Johnston

Director, Forelock and Load

Vodafone UK Mobile communications – Forelock and Load Case Study

See how Vodafone Rapid got Forelock and Load back on track

Let’s talk

Give us a call, or speak to your account manager, to find out what we can do to help your business reach its full potential.

New customers

0808 004 4504

Calls to this number are free.

Benefits

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Full coverage

With phone insurance from Vodafone, Forelock and Load was protected against accidental damage, loss, theft or destruction.
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Speedy replacement

Forelock and Load received a new phone within four hours as part of the Vodafone Rapid guarantee.
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Back on track

The replacement phone came with a fully-charged battery and a new SIM card to get their business back up and running right away.

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Why Vodafone

Innovating to stay ahead

Delivering superior customer service and support

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Let’s talk

Give us a call, or speak to your account manager, to find out what we can do to help your business reach its full potential.

New customers

0808 004 4504

Calls to this number are free.

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