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Forelock and Load

galloping ahead in country lifestyle equipment

The director of this country lifestyle retailer avoided downtime after his phone was chewed by a friend’s dog – with a replacement in under four hours.

Forelock and Load is a country lifestyle shop run from a beautiful sixteenth century renovated barn, specialising in the equestrian market.

Based in the  remote Suffolk countryside, the business is largely managed on the director’s mobile phone. So when his friend’s dog chewed up the phone, Director Nick Johnston needed a replacement fast.

Fortunately, Forelock and Load’s Business Premier mobile plan included Damage and Breakdown Insurance along with Vodafone Rapid. The director’s phone was replaced within four hours of him getting in touch – an invaluable feature when staying connected is essential for business.

“My phone is a vital tool in running the business, and getting it replaced within four hours was essential. With Rapid, I know I’m covered against the unexpected.”

Nick Johnston

Director, Forelock and Load

Vodafone UK Mobile communications – Forelock and Load Case Study

See how Vodafone Rapid got Forelock and Load back on track

Let’s talk

Give us a call, or speak to your account manager, to find out what we can do to help your business reach its full potential.

New customers

0808 004 4504

Calls to this number are free.

Benefits

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Full coverage

With insurance for the director’s phone included, Forelock and Load was protected against accidental damage and breakdown.

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Speedy replacement

Forelock and Load received a new phone within four hours as part of the Vodafone Rapid guarantee.
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Back on track

The replacement phone came with battery charge and a new SIM card to get their business back up and running right away.

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Why Vodafone

Innovating to stay ahead

Delivering superior customer service and support

Offering greater value

Let’s talk

Give us a call, or speak to your account manager, to find out what we can do to help your business reach its full potential.

New customers

0808 004 4504

Calls to this number are free.

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