Best Network for Business 2025 | MIA 2025

Best Network for Business Award 2025

Vodafone Business won the Best Network for Business award at the Mobile Industry Awards 2025. This award celebrates the operator that meets the demands of flexible working and productivity through reliable, high speed mobile connectivity, whilst delivering first class support and a service tailored to individual business needs.

Overall Smart City Solution of the Year

IoT Breakthrough Awards Program 2025

Vodafone has won the Overall Smart City Solution of the Year award in the 9th annual IoT Breakthrough Awards program. The award recognises our Connected Spaces Vision technology, which provides reliable, alert-based video surveillance that works on mobile and fixed networks, combining cutting-edge wireless video streaming with new or existing camera technology.

The UK’s Largest Full Fibre provider for Small Business

Vodafone is recognised as the UK’s largest Full Fibre provider for Small Business by thinkbroadband.com, with Full Fibre available in more businesses and homes than anyone else.

Get in touch with us (for businesses with 10-249 employees)

Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

Call us

Call us by selecting the best number that matches your business need

Call me back

Busy right now? We’ll call you

Request a callback

Online help centre

FAQs, guidance and info

Get online support

Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.

The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

	Foundation	Tiered
DPA Process for End Users
Bar CTN (Lost or Stolen)
Request PUK Codes
Device Support
Voicemail Reset
Make PAC Requests
Raise a Coverage Issue
VCO Log-In Support
SIM Activations /SIM Swaps
Request a Non Chargeable Recovery Call Back**
Request a Chargeable Recovery Call Back**
Lift International + Roaming
Cancellation Procedure
Request NUC Codes
Change Diverts
Lift Content Control
Sure Signal Support
Chargeable Requests
Unbar CTN
User Secretaries Allowed***

**Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

***Applies to main contacts only who can complete requests on behalf of an end user.

Get in touch with us (for businesses with 250+ employees)

Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

Call us

Existing customers call 191

0808 099 8877

Call me back

Busy right now? We’ll call you

Request a callback

Online help centre

FAQs, guidance and info

Get online support

Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.

The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

	Foundation	Tiered
DPA Process for End Users
Bar CTN (Lost or Stolen)
Request PUK Codes
Device Support
Voicemail Reset
Make PAC Requests
Raise a Coverage Issue
VCO Log-In Support
SIM Activations /SIM Swaps
Request a Non Chargeable Recovery Call Back**
Request a Chargeable Recovery Call Back**
Lift International + Roaming
Cancellation Procedure
Request NUC Codes
Change Diverts
Lift Content Control
Sure Signal Support
Chargeable Requests
Unbar CTN
User Secretaries Allowed***

**Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

***Applies to main contacts only who can complete requests on behalf of an end user.

Legal terms

Full Fibre available in more businesses and homes than anyone else: As independently verified by thinkbroadband.com. Results based on availability of CityFibre, Openreach, OFNL, Virgin Media as of Tuesday May 9th 2023:

Broadband provider (consumer sales)	Number of premises with Full Fibre (FTTP or FTTH) available
Premises refers to the combined total of residential and business premises	Monday 13 June 2022	Tuesday 29 November 2022	Tuesday 5 May 2023
Vodafone Zen Internet TalkTalk Sky BT Virgin Media O2 RFOG	8,050,777 7,958,061 7,959,694 7,402,519 7,307,620 1,107,033	10,016,118 9,616,772 9,842,038 8,935,977 8,834,148 1,236,850	11,774,743 11,651,534 11,554,687 10,429,451 10,316,163 1,422,756

Vodafone is the largest Full Fibre provider in the UK with Full Fibre available to 11.72 million out of 31.7 million premises - approx. 37% UK coverage (31.7m million premises from: Ofcom, Annex 1: Methodology (PDF, 393.8 KB) at A1.25 (PDFs directly from www.ofcom.org.uk)).

Our awards

Best Network for Business Award 2025

Overall Smart City Solution of the Year

The UK’s Largest Full Fibre provider for Small Business

Get in touch with us (for businesses with 1-9 employees)

Call us

Call me back

Online help centre

Get in touch with us (for businesses with 10-249 employees)

Call us

Call me back

Online help centre

*Out of hours support

Get in touch with us (for businesses with 250+ employees)

Call us

Call me back

Online help centre

*Out of hours support

Get in touch with us for public sector

0808 005 7474

Legal terms

Overall Winner, Expert Reviews Best Business Broadband Awards

The UK’s Largest Full Fibre provider for Small Business

Small business (1-9 employees)

Business solutions

Help & Information

Vodafone UK