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Prime Contact

How it works

Get support when you need it with an adviser from our UK-based expert business team. No need to explain who you are – your Prime Contact will know. Trained to take care of any account-related query and fix problems fast. Just call 191 or chat to us online, whatever’s most convenient.

If you already have a Prime Contact with your plan and you’re looking for help, call 191 (free) from your mobile or chat to an adviser online

Please note: Prime Contact is available to small businesses with up to ten phone connections.


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Support when you need it

Monday to Friday: 8am – 8pm
Saturday to Sunday: 9am – 6pm

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Beat the queue

Our dedicated team prioritises your call.

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Personal service

Our small UK-based team of advisers know your name and your business.

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Problems fixed faster

Advisers trained on small business plans, services and products.

Running a small business, my phone is never out of my hand. Having a Prime Contact at the end of the phone to sort out any queries and provide support when I need it, is great.

Damian Constable

Director, Maine Motor Solutions

Vodafone Prime Contact

As a small business owner, you need any issues with your communications services and products to be fixed quickly and with minimum fuss. With Prime Contact, you’ll save time when you need to contact us, and you’ll get straight through to a dedicated expert on our small business solutions. 

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