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Two colleagues having a discussion next to a Block Management branded van

Block Management's customers enjoy seamless communication thanks to Vodafone's One Net Business

Vodafone help Block Management provide seamless communications

Block Management are a property management company with offices all over the UK. Being connected is key to their business and they wanted a connectivity solution that they could trust and rely upon.

Block Management staff are constantly on the road conducting general property inspections that range from checking a broken door to investigating a loose snake in an apartment complex.

Vodafone helped Block Management install One Net Business solution, which worked seamlessly even after they moved their main office.

  • Block Management UK Ltd is a privately-owned company that acts as a one stop shop for a varied range of clients with portfolios of managed property across the UK
  • With Vodafone’s One Net Business solution, Block Management are confident that their clients will get through to an advisor whatever the type of call
  • One Net Business helps them save money, and with its flexibility, gives them the ability to expand quickly

Block Management Customer Story

“Using the One Net system, no matter what the call is, we are 100% confident that our clients will always get through”

David Collinson, Managing Director

 

Being connected is crucial for their business, and Block Management needed a communication system that was customisable and that they could use themselves.

After a seamless installation, Block Management are making the most of One Net Business extensive feature set – from the ability to divert calls to their admin teams, to the hunt group feature that helps assign staff members on call so customers always get through to someone who can help them. They use the online portal to manage their connectivity, which is paramount to their business.

With future growth on the horizon, they know with One Net Business, they have a connectivity solution that can grow with them.

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