We’ve shut down Sure Signal

Stay connected in other ways

We’ve made major improvements across our network, so you should be able to connect without it now.  

You can also try using WiFi Calling to make calls and send texts over WiFi. 

Business customer? Read about Sure Signal for businesses

Use WiFi to make calls or upgrade your phone

If you can’t get mobile signal, you might be able to use WiFi Calling instead. Or you can upgrade to a phone that can get signal in your area. 

Get started with WiFi Calling

Check if your device can use WiFi Calling to make calls and send texts, and find out how to set it up.

Upgrade with Pay monthly

If your device doesn’t work with WiFi Calling and you’re on a Pay monthly plan, take a look at your upgrade options.

Upgrade with Pay as you go

If you can't use WiFi Calling, browse our range of Pay as you go phones to get one that works with WiFi Calling. Then go to your local store to upgrade.

Recycle your old Sure Signal device

Take your Sure Signal device to any of our stores and we’ll be happy to recycle it for you free of charge. 

Find your nearest store