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Vodafone Business Insurance

See how our business insurance for phones and tablets keeps you connected when you need it most.

A quarter of all smartphone owners have smashed their phone’s screen in the past two years*.

Losing the use of your mobile device doesn’t just affect you – it can disrupt operations across your business. That’s why Vodafone’s Business Insurance for devices is designed for a fast, effective response, so you can get back up and running, and stay connected – whatever happens.

* Source: Mintel, 2018

Men Driving

What size is your business?

Small and medium-sized business insurance

Insurance that's got you covered

See how our business insurance for phones and tablets is designed to sort issues quickly.

Download the transcript for this video

Small business insurance plans

1 to 149 connections

Compare our different business insurance plans for phones and tablets and choose the best fit for your company’s needs.

What you are covered for Business Damage
& Breakdown Insurance		 Business Damage
& Breakdown Insurance
including Rapid		 Business Standard
Insurance		 Business Standard Insurance
including Rapid

Accidental Damage

✔

✔

✔

✔

Theft

    

✔

✔

Loss

    

✔

✔

Mechanical Breakdown (out of warranty)

✔

✔

✔

✔

Unlimited Worldwide Cover

✔

✔

✔

✔

Vodafone Rapid (4-hour phone replacement service)

  

✔

  

✔

5 Day Repair/Replacement

✔

  

(for damage/breakdown)

✔

  

Next Day Device Replacement

    

(for loss/theft)

✔

  

Authorised user cover

✔

✔

✔

✔

Tablet Cover

✔

  

✔

  

Excess Charge

£25
or £50 for Apple devices

£25
or £50 for Apple devices

£50

£50

Up to £200 Accessories Cover

✔

✔

✔

✔

Monthly price per device

£5

£6

£9

£10

NB: If cover for a tablet is required select a non-Rapid version (replacement tablets cannot be delivered via Rapid).

Key information

Replacement devices can only be delivered to UK addresses. Your business must be based in the UK and have a UK postcode. The business account holder who has a contract with us must be over 18 years old.

You can take out insurance when you buy your new device, or at any time as long as your device is less than 18 months old and you have an active Vodafone Airtime Plan with a Device Plan. You’ll then be charged once a month and the minimum term is three months. You can cancel at any point in your contract – we just need 30 days’ notice. If you cancel before the three-month minimum period is up, you’ll need to pay premiums for the rest of the three-month term.

You can make up to three successful claims in a 12-month period, at which point your policy will be cancelled.

Find more information in the insurance terms and conditions

Vodafone Business Insurance for phones and tablets comes complete with a range of features to meet your needs.

img-icon-mobile-hi

Vodafone Rapid – Super-fast device replacement

For policies with Vodafone Rapid, we’ll aim to get a replacement device delivered to almost anywhere in the UK within 4 hours**– complete with a new SIM if you need one. To prove our commitment, we’ll even give you £10 for every full hour the delivery takes beyond the 4-hour window***.
thumb

Out of Warranty? No problem

No need to worry if your device stops working after its warranty has expired. Whichever cover you choose, once your claim has been approved we’ll repair or replace it.
Handshake

Cover for authorised users

We understand that devices may belong to the business as a whole and be shared between employees. That’s why our insurance automatically covers anyone who’s authorised to use the device in question – giving you one less thing to worry about.
img-icon-country-or-international-hi

Unlimited worldwide cover

Your employees need the flexibility to take phones and tablets anywhere, any time. If something should happen to a device on a business trip, a repair or replacement can be arranged as soon as your employee is back in the UK.

If you’re starting a new contract with us or renewing an existing one, simply add Vodafone Business Insurance to your account at the point of sale, whether that’s in store or by phone. You can also ask your account manager about this, or call 0333 304 3346 (standard call charges apply).*

If you’re looking to insure your phone or tablet after your contract has started, or want to insure a new device, you’ll need to call our dedicated insurance team on 0333 304 3346 (standard call charges apply).

If something is wrong with your device, whether it’s damaged, has been lost, stolen or has simply stopped working (out of warranty), it’s our job to get it sorted for you as quickly and painlessly as possible. And that’s our aim.

All you have to do is call us on 0333 304 3346 or +44 7836 191 191 from abroad and we'll get straight onto it. If you have Rapid on your policy please call 0330 041 6515 (opening hours - 8am-8pm Mon-Fri, 9am to 6pm Sat).

Once your claim is approved, you’ll be up and running again in no time. While you wait for your replacement or before you send it off for repair, if your device is damaged or has broken down we recommend you back it up to an external device or to the cloud if you can (we appreciate how important your contacts and data are to you). Remove any memory or SIM cards and remove 'find my phone', which can be accessed over the web as well as via your device if it’s working.

See our plans

Compare our different business insurance plans for phones and tablets and choose the best fit for your company’s needs.

What you are covered for Business Damage
& Breakdown Insurance		 Business Damage
& Breakdown Insurance
including Rapid		 Business Standard
Insurance		 Business Standard Insurance
including Rapid

Accidental Damage

✔

✔

✔

✔

Theft

    

✔

✔

Loss

    

✔

✔

Mechanical Breakdown (out of warranty)

✔

✔

✔

✔

Unlimited Worldwide Cover

✔

✔

✔

✔

Vodafone Rapid (4-hour phone replacement service)

  

✔

  

✔

5 Day Repair/Replacement

✔

  

(for damage/breakdown)

✔

  

Next Day Device Replacement

    

(for loss/theft)

✔

  

Authorised user cover

✔

✔

✔

✔

Tablet Cover

✔

  

✔

  

Excess Charge

£25
or £50 for Apple devices

£25
or £50 for Apple devices

£50

£50

Up to £200 Accessories Cover

✔

✔

✔

✔

Monthly price per device

£5

£6

£9

£10

NB: If cover for a tablet is required select a non-Rapid version (replacement tablets cannot be delivered via Rapid).

Key information

Replacement devices can only be delivered to UK addresses. Your business must be based in the UK and have a UK postcode. The business account holder who has a contract with us must be over 18 years old.

You can take out insurance when you buy your new device, or at any time as long as your device is less than 18 months old and you have an active Vodafone Airtime Plan with a Device Plan. You’ll then be charged once a month and the minimum term is three months. You can cancel at any point in your contract – we just need 30 days’ notice. If you cancel before the three-month minimum period is up, you’ll need to pay premiums for the rest of the three-month term.

You can make up to three successful claims in a 12-month period, at which point your policy will be cancelled.

Find more information in the insurance terms and conditions

Key features

Vodafone Business Insurance for phones and tablets comes complete with a range of features to meet your needs.

img-icon-mobile-hi

Vodafone Rapid – Super-fast device replacement

For policies with Vodafone Rapid, we’ll aim to get a replacement device delivered to almost anywhere in the UK within 4 hours**– complete with a new SIM if you need one. To prove our commitment, we’ll even give you £10 for every full hour the delivery takes beyond the 4-hour window***.
thumb

Out of Warranty? No problem

No need to worry if your device stops working after its warranty has expired. Whichever cover you choose, once your claim has been approved we’ll repair or replace it.
Handshake

Cover for authorised users

We understand that devices may belong to the business as a whole and be shared between employees. That’s why our insurance automatically covers anyone who’s authorised to use the device in question – giving you one less thing to worry about.
img-icon-country-or-international-hi

Unlimited worldwide cover

Your employees need the flexibility to take phones and tablets anywhere, any time. If something should happen to a device on a business trip, a repair or replacement can be arranged as soon as your employee is back in the UK.

How do I get it?

If you’re starting a new contract with us or renewing an existing one, simply add Vodafone Business Insurance to your account at the point of sale, whether that’s in store or by phone. You can also ask your account manager about this, or call 0333 304 3346 (standard call charges apply).*

If you’re looking to insure your phone or tablet after your contract has started, or want to insure a new device, you’ll need to call our dedicated insurance team on 0333 304 3346 (standard call charges apply).

How do I claim?

If something is wrong with your device, whether it’s damaged, has been lost, stolen or has simply stopped working (out of warranty), it’s our job to get it sorted for you as quickly and painlessly as possible. And that’s our aim.

All you have to do is call us on 0333 304 3346 or +44 7836 191 191 from abroad and we'll get straight onto it. If you have Rapid on your policy please call 0330 041 6515 (opening hours - 8am-8pm Mon-Fri, 9am to 6pm Sat).

Once your claim is approved, you’ll be up and running again in no time. While you wait for your replacement or before you send it off for repair, if your device is damaged or has broken down we recommend you back it up to an external device or to the cloud if you can (we appreciate how important your contacts and data are to you). Remove any memory or SIM cards and remove 'find my phone', which can be accessed over the web as well as via your device if it’s working.

Excludes SIM only and Pay as you go plans

** A small number of locations and venues aren’t eligible for 4-hour delivery. You can find out more under geographical restrictions in our terms and conditions [PDF: 174KB]

*** Up to a maximum of £40.

Find out more

Vodafone Rapid

For plans which include Vodafone Rapid, we'll aim to get a replacement phone delivered to almost anywhere in the UK ** within 4 hours – complete with a new SIM, if you need one. To prove our commitment, we’ll even give you £10 for every hour the delivery takes beyond the 4-hour window. ***

Legal information

Insurance for large businesses

Insurance that's got you covered

See how our business insurance for phones and tablets is designed to sort issues quickly.

Download the transcript for this video

Corporate insurance plans

150+ connections

Compare our different corporate insurance plans for phones and tablets and choose the best fit for your company’s needs.

What you are covered for Corporate Damage
& Breakdown Insurance		 Corporate Damage
& Breakdown Insurance
Including Rapid		 Corporate Standard
Insurance		 Corporate Standard
Insurance Including Rapid

Accidental Damage

✔

✔

✔

✔

Theft

    

✔

✔

Loss

    

✔

✔

Mechanical Breakdown (out of warranty)

✔

✔

✔

✔

Unlimited Worldwide Cover

✔

✔

✔

✔

Vodafone Rapid (4-hour phone replacement service)

  

✔

  

✔

Next Day Device Replacement

✔

  

✔

  

Authorised user cover

✔

✔

✔

✔

Tablet Cover

✔

  

✔

  

Excess Charge

£25
or £50 for Apple devices

£25
or £50 for Apple devices

£50

£50

Up to £200 Accessories Cover

✔

✔

✔

✔

Monthly price per device

£5

£6

£9

£10

NB: If cover for a tablet is required select a non-Rapid version (replacement tablets cannot be delivered via Rapid).

Key information

Replacement devices can only be delivered to UK addresses.

You can take out insurance cover at any point in a contract, charged on a monthly basis (minimum term is 3 months). You can cancel at any point in your contract too – we just need 30 days’ notice. If you cancel before the 3-month minimum period is up, you’ll need to pay premiums for the rest of the 3-month term, at which point your policy will be cancelled

You can make up to 3 successful claims in a 12-month period, at which point your policy will be cancelled.

Devices registered with the Apple Device Enrolment Program are not eligible for Vodafone Rapid.

Vodafone Corporate Insurance for phones and tablets comes complete with a range of features to meet your needs.

img-icon-mobile-hi

Vodafone Rapid – Super-fast device replacement

For policies with Vodafone Rapid, we’ll aim to get a replacement device delivered to almost anywhere in the UK within 4 hours**– complete with a new SIM if you need one. To prove our commitment, we’ll even give you £10 for every full hour the delivery takes beyond the 4-hour window***.
thumb

Out of Warranty? No problem

No need to worry if your device stops working after its warranty has expired. Whichever cover you choose, once your claim has been approved we’ll repair or replace it.
Handshake

Cover for authorised users

We understand that devices may belong to the business as a whole and be shared between employees. That’s why our insurance automatically covers anyone who’s authorised to use the device in question – giving you one less thing to worry about.
img-icon-country-or-international-hi

Unlimited worldwide cover

Your employees need the flexibility to take phones and tablets anywhere, any time. If something should happen to a device on a business trip, a repair or replacement can be arranged as soon as your employee is back in the UK.

If you’re starting a new contract with us or renewing an existing one, simply add Vodafone Corporate Insurance to your account. You can ask your account manager about this. Or call 0333 304 3346 (standard call charges apply).*

If you’re looking to insure phones or tablets after your contract has started, or want to insure a new device, simply call our dedicated insurance team on 0333 304 3346 (standard call charges apply).

If something is wrong with your device, whether it’s damaged, has been lost, stolen or has simply stopped working (out of warranty), it’s our job to get it sorted for you as quickly and painlessly as possible. And that’s our aim.

All you have to do is call us on 0333 304 3346 or +44 7836 191 191 from abroad and we'll get straight onto it. If you have Rapid on your policy please call 0330 041 6515 (opening hours - 8am-8pm Mon-Fri, 9am to 6pm Sat).

Once your claim is approved, you’ll be up and running again in no time. While you wait for your replacement or before you send it off for repair, if your device is damaged or has broken down we recommend you back it up to an external device or to the cloud if you can (we appreciate how important your contacts and data are to you). Remove any memory or SIM cards and remove 'find my phone', which can be accessed over the web as well as via your device if it’s working.

See our plans

Compare our different corporate insurance plans for phones and tablets and choose the best fit for your company’s needs.

What you are covered for Corporate Damage
& Breakdown Insurance		 Corporate Damage
& Breakdown Insurance
Including Rapid		 Corporate Standard
Insurance		 Corporate Standard
Insurance Including Rapid

Accidental Damage

✔

✔

✔

✔

Theft

    

✔

✔

Loss

    

✔

✔

Mechanical Breakdown (out of warranty)

✔

✔

✔

✔

Unlimited Worldwide Cover

✔

✔

✔

✔

Vodafone Rapid (4-hour phone replacement service)

  

✔

  

✔

Next Day Device Replacement

✔

  

✔

  

Authorised user cover

✔

✔

✔

✔

Tablet Cover

✔

  

✔

  

Excess Charge

£25
or £50 for Apple devices

£25
or £50 for Apple devices

£50

£50

Up to £200 Accessories Cover

✔

✔

✔

✔

Monthly price per device

£5

£6

£9

£10

NB: If cover for a tablet is required select a non-Rapid version (replacement tablets cannot be delivered via Rapid).

Key information

Replacement devices can only be delivered to UK addresses.

You can take out insurance cover at any point in a contract, charged on a monthly basis (minimum term is 3 months). You can cancel at any point in your contract too – we just need 30 days’ notice. If you cancel before the 3-month minimum period is up, you’ll need to pay premiums for the rest of the 3-month term, at which point your policy will be cancelled

You can make up to 3 successful claims in a 12-month period, at which point your policy will be cancelled.

Devices registered with the Apple Device Enrolment Program are not eligible for Vodafone Rapid.

Key features

Vodafone Corporate Insurance for phones and tablets comes complete with a range of features to meet your needs.

img-icon-mobile-hi

Vodafone Rapid – Super-fast device replacement

For policies with Vodafone Rapid, we’ll aim to get a replacement device delivered to almost anywhere in the UK within 4 hours**– complete with a new SIM if you need one. To prove our commitment, we’ll even give you £10 for every full hour the delivery takes beyond the 4-hour window***.
thumb

Out of Warranty? No problem

No need to worry if your device stops working after its warranty has expired. Whichever cover you choose, once your claim has been approved we’ll repair or replace it.
Handshake

Cover for authorised users

We understand that devices may belong to the business as a whole and be shared between employees. That’s why our insurance automatically covers anyone who’s authorised to use the device in question – giving you one less thing to worry about.
img-icon-country-or-international-hi

Unlimited worldwide cover

Your employees need the flexibility to take phones and tablets anywhere, any time. If something should happen to a device on a business trip, a repair or replacement can be arranged as soon as your employee is back in the UK.

How do I get it?

If you’re starting a new contract with us or renewing an existing one, simply add Vodafone Corporate Insurance to your account. You can ask your account manager about this. Or call 0333 304 3346 (standard call charges apply).*

If you’re looking to insure phones or tablets after your contract has started, or want to insure a new device, simply call our dedicated insurance team on 0333 304 3346 (standard call charges apply).

How does my business claim?

If something is wrong with your device, whether it’s damaged, has been lost, stolen or has simply stopped working (out of warranty), it’s our job to get it sorted for you as quickly and painlessly as possible. And that’s our aim.

All you have to do is call us on 0333 304 3346 or +44 7836 191 191 from abroad and we'll get straight onto it. If you have Rapid on your policy please call 0330 041 6515 (opening hours - 8am-8pm Mon-Fri, 9am to 6pm Sat).

Once your claim is approved, you’ll be up and running again in no time. While you wait for your replacement or before you send it off for repair, if your device is damaged or has broken down we recommend you back it up to an external device or to the cloud if you can (we appreciate how important your contacts and data are to you). Remove any memory or SIM cards and remove 'find my phone', which can be accessed over the web as well as via your device if it’s working.

Excludes SIM only and Pay as you go plans

** A small number of locations and venues aren’t eligible for 4-hour delivery. You can find out more under geographical restrictions in our terms and conditions [PDF: 1.6MB]

*** Up to a maximum of £40.

Find out more

Vodafone Rapid

For plans which include Vodafone Rapid, we'll aim to get a replacement phone delivered to almost anywhere in the UK ** within 4 hours – complete with a new SIM, if you need one. To prove our commitment, we’ll even give you £10 for every hour the delivery takes beyond the 4-hour window. ***

Legal information

Why Vodafone Business Broadband

Intelligent WiFi

Automatically optimises to give you a fast and consistent connection.

Simple switching

Just choose your broadband package and activation date — we’ll do the rest.

Award-winning app

Control and customise your WiFi with the Vodafone Broadband app.

Let’s talk

Give us a call to find out what we can do to help your business reach its full potential.

0333 304 3346
Standard call charges apply.
191
Free from your Vodafone mobile.

Request a callback

or talk to your account manager.