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    • Business Home
    • Digital Workplace Solutions
    • Unified Communications
    • Vodafone Business & RingCentral Unified Communications

    Vodafone Business and RingCentral Unified Communications (UC)

    Get a free quote

    Elevate your business communications with a unified solution for
your medium business

    What is it?

    A cloud-based communications platform that combines phone calls, video meetings, messaging and team collaboration tools into a single app with our partner RingCentral.

    Who is it for?

    Suitable for medium businesses (10-249 employees) looking for a scalable, enterprise-grade communications system.

    Why do I need it?

    It replaces multiple separate tools with one unified platform, making communication and collaboration easier and more efficient for your ever-changing workplace needs.

    Key Benefits of Vodafone Business Unified Communications

    Adapt to your ever-changing workplace needs

    Reimagine mobile working with business-grade calling on your mobile. Vodafone Business UC enables seamless communication across all devices. With hundreds of business applications integrations and mobile coverage**, the service simplifies how you work, serve customers, and operate across channels.

    Watch on
    Get a free quote

    Communicate in every way you need 

    All-in-one communications

    Voice, video, messaging, email, chat, and file sharing in one platform.

    Cloud phone system for modern work

    A business-grade solution that supports flexible working and productivity.

    Smart meetings and conferencing

    One-to-one and group meetings with built-in AI features.

    Join anywhere, on any device

    Join a meeting from a smartphone or laptop without downloading an app.

    Get a free quote

    Experience everything in sync

    Seamless app integration

    Connect hundreds of apps, including Microsoft 365 and Google Workspace.

    Business calling on any device

    Use business numbers anywhere, with call recording and overflow queues.

    Voice built into workflows

    Integrate calling directly into everyday tools and processes.

    Reliable and secure calling

    99.99% uptime service guarantee with inclusive UK mobile and landline minutes.

    Get a free quote

    Step things up a gear

    Flexible and modular features

    Enable only what you need and add services as your business grows.

    Centralised control

    Manage everything from one dashboard with real-time usage and quality insights.

    Secure and simple access

    Single sign-on for easier, safer user management.

    Built to scale

    Include mobiles and scale seamlessly up to 10,000 users.

    Get a free quote

    Enjoy complete peace of mind

    Low-risk deployment

    Dedicated project manager, network assessment, and comprehensive onboarding support.

    Secure by design

    Strong encryption and enterprise-grade protection.

    Predictable pricing

    Simple per-seat pricing with inclusive bundle of geographic and mobile calls from your office phones.

    Proven reliability

    Real-time analytics, end-to-end SLAs, and resilient platforms.

    Get a free quote

    The modern workplace is evolving

    63%
    Of workers prefer flexible or remote working. An efficient cloud strategy is critical.***
    175
    Apps used on average by an employee in a large business. Integrated solutions are a core need.***
    74%
    Of new unified communications licenses purchased by organisations are cloud based.***

    Why choose Vodafone Business RingCentral UC

    Built on best‑in‑class UCaaS technology

    Co‑created by Vodafone with a Gartner‑recognised leader in UCaaS to bring together the
best of both partners across all connected experiences.

    Everywhere your users need to be

    Built with mobile in mind to suit multiple use‑cases, including all working styles and environments.

    Get a better return on existing investments

    Handpick the services you need and integrate your people’s personal devices into your centralised phone system with multi‑line support.

    With you every step of the way

    Get robust always‑on support – when and where you need it.

    Your future‑ready transformation partner

    Scale at your own pace by taking advantage of our modular approach so you only ever use the services your business needs.

    Case studies

    National World - boosting productivity from deadline to headline with Unified Communications

    Watch on

    Learn how Vodafone Business Unified Communications (VBUC) enables a leading media organisation to be more productive and reactive to deadlines.

    Read case studyGet a free quote

    The business:

    Citation Professional Solutions - a leading provider of consulting support.



    The challenge:
    
The company's legacy telecoms failed to scale or support remote work, lacking mobility, tracking, and call recording.


    The solution and benefits:

    The video solution boosted productivity by 30%, unified key tools, required minimal training, and enabled remote consultations.

    Read case studyGet a free quote

    The business:

    Original Cottages - UK’s leading holiday cottage agency.



    The challenge:

    The legacy phone system of the company couldn’t handle rising call volumes, lacked routing and resilience, which affected service quality.


    The solution and benefits:

    Smart call routing, real‑time analytics, and resilient infrastructure improved performance and enabled seamless remote working.

    Read case studyGet a free quote

    The business:

    Marlowe Theatre - Top UK theatre for performing arts.



    The challenge:

    Legacy systems lacked integration and functionality, creating disjointed calls, slow email responses, and inconsistent customer experiences.


    The solution and benefits:
    An easy-to-use, cost-effective phone system integrating email, chat, and CRM, enabling unified customer views and enabled flexible, mobile working.

    Read case studyGet a free quote

    FAQs

    Vodafone Business Unified Communications with RingCentral (or Unified Communications) is a flexible communication and collaboration solution that helps businesses take control and become more efficient by providing: 

    • Enterprise-grade calling capabilities. 

    • High-definition video and audio conferencing. 

    • Real-time messaging and file sharing. 

    • Comprehensive user and platform analytics. 

    Flexible on features, pricing and licences, it can be used either as a self-contained phone messaging and meetings service for a joined-up experience; or as a voice-only service that can be integrated into your CRM or preferred collaboration app (e.g. Salesforce or Microsoft Teams) allowing you to use the applications that you've already invested in.

    Your subscription will include: 

    • A modern business-class phone system. 
      A business phone number that works on any device, inclusive or unlimited UK minutes, comprehensive call management capabilities, and reliable and secure audio with a 99.99% service uptime guarantee. 

    • A complete, next generation video and audio-conferencing solution. 
      Ideal for one-to-one and one-to-many conversations, you’ll be able to host HD video meetings with any web-enabled device, leverage smart AI features to maximise participant engagement and hold audio conferences with globally available local dial-ins. 

    • A real-time collaboration platform. 
      Streamline the way your business communicates through instant messaging, file sharing, and the ability to assign and manage tasks to groups or individuals directly from within your Unified Communications platform. 

    • An ecosystem of out-of-the-box integrations. 
      Safeguard your existing investments and enhance the tools your people already use with our readily available integrations to popular business and CRM applications like Microsoft Teams, Outlook 365, Salesforce, and Google Workspace. 

    Unified Communications consolidates your communication needs into a single, cloud-based solution including video, phone, messaging, and analytics. Our intuitive design makes it easy for your people to remain productive while working anywhere, any time, and on any internet-enabled device. 

    Extensive user, device, and platform analytics, plus greater administrator control, permit you to boost efficiency and spend more time on your priorities. You can also continue using the business applications you already have by integrating our solution with your current infrastructure. 

    Yes – your people will be able to continue using the platform they’re used to, but will benefit from greater reliability, more extensive calling capabilities, and powerful features such as enterprise Call Recording. Our Vodafone Voice Only licence (Vodafone Business UC Cloud PBX for Teams) gives you the best of both worlds, combining the native look and feel of Teams with the reliability and feature-rich calling capability of Vodafone Business UC. 

    Available to both new and existing Vodafone Business customers, Unified Communications is designed to meet the needs of any type of organisation with 100+ employees, in any industry. 

    To benefit from Unified Communications, all you need is an internet-enabled device, so that you can connect to our cloud-based platform. 

    If you want to deploy our solution on office desktops, we’ll work with you to carry out a Network Readiness Assessment and ensure that your network meets the necessary requirements for a great experience. 

    We’ll also assign you a dedicated project manager and carry out a comprehensive site analysis to better understand your business requirements and ensure your launch goes smoothly. 

    Unified Communications uses RingCentral’s core Message Video Phone™ technology, which is trusted by thousands of businesses users across the globe. With multiple layers of built-in enterprise-grade security – compliant with local and international data security and data processing regulations, European data centres and 99.99% service uptime guaranteed**** – our solution provides one of the most advanced, secure, and intuitive unified communications solutions on the market. 

    By utilising the well-regarded OPUS Interactive codec for audio and video, as well as the G.722 codec for audio, we ensure that your audio and video calls will be in high definition (HD), meaning that you’ll be able to see and hear every important detail, even in limited network bandwidth environments. 

    Insights and resources

    The productivity and collaboration playbook by VBUC

    Learn more about Vodafone Business & RingCentral Unified Communications. 
View the PDF to get an in-depth view of the The Workplace Manifesto.

    View PDF

    Vodafone Business with RingCentral: It has a Ring to it

    Vodafone Business and RingCentral have joined forces to help businesses adapt to the new way of working after the world’s fastest work transformation in history.

    Read more

    How to prepare your business for the BT switch-off

    Cloud technology and digital transformation are now a necessity and businesses relying on ISDN/PSTN lines should review their communications infrastructure.

    Read more

    Create a new ‘office’ culture in a remote workforce

    Business leaders planning on going fully remote or hybrid should consider how to maintain a healthy workplace culture.

    Read more

    How to manage a hybrid team’s learning and development

    As we transition towards a seemingly permanent state of remote or hybrid working, will where we work affect our long-term career opportunities?

    Read more

    Tech explained: Unified Communications

    Discover the exciting new opportunities Unified Communications (UC) can give you, what it is and why it's essential to your digital transformation strategy.

    Read more

    Related products and services

    RingCX™

    Deliver seamless, AI-powered customer service in the cloud. RingCX offers you a simple, secure and scalable platform your team can access from anywhere.

    View RingCX™

    Dedicated Internet Access (DIA)

    Exclusive, high-speed business internet connections, ideal for running critical services – with speeds ranging from 100Mbps-100Gbps.

    View DIA

    Enterprise Broadband

    Get superfast speeds of up to 900Mbps, with dedicated support and the option to manage multiple connections on one account.

    View Enterprise Broadband

    Get in touch with us (for businesses with 10-249 employees)

    Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

    Call us

    Call us by selecting the best number that matches your business need

    Call me back

    Busy right now? We’ll call you

    Request a callback

    Online help centre

    FAQs, guidance and info

    Get online support

    Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

    The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

    Foundation

    Tiered

    DPA Process for End Users

    Bar CTN (Lost or Stolen)

    Request PUK Codes

    Device Support

    Voicemail Reset

    Make PAC Requests

    Raise a Coverage Issue

    VCO Log-In Support

    SIM Activations /SIM Swaps

    Request a Non Chargeable Recovery Call Back**

    Request a Chargeable Recovery Call Back**

    Lift International + Roaming

    Cancellation Procedure

    Request NUC Codes

    Change Diverts

    Lift Content Control

    Sure Signal Support

    Chargeable Requests

    Unbar CTN

    User Secretaries Allowed***



    **Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

    ***Applies to main contacts only who can complete requests on behalf of an end user.

    1. *source: Future of Work | McKinsey & Company

    2. **source: Okta Businesses @ Work 2021 | Technology Industry Trend Report UK

    3. ***source: The imperatives for success with automation technologies | McKinsey

    4. ****source: Stay connected with 99.99% uptime - RingCentral Global UCaaS Core Platform Availability across RingCentral’s entire global customer base 99.99% in a Monthly Measurement Period.

    5. *****source: Percentage Calculation = [1 – (x * y) / (z *(a-b)) * 100]



    KEY:
    x = number of Accounts impacted
    Y = number of minutes impacted
    z = total number of Accounts provisioned
    a = number of minutes in a month
    b= number of minutes schedule downtime

    Vodafone Business and RingCentral Unified Communications (UC) for large business

    Get a free quote

    Elevate your business communications with a unified solution for
your large business

    What is it?

    A cloud-based communications platform that combines phone calls, video meetings, messaging and team collaboration tools into a single app with our partner RingCentral.

    Who is it for?

    Suitable for large businesses (250+ employees) needing a scalable, enterprise-grade communications system.

    Why do I need it?

    It replaces multiple separate tools with one unified platform, making communication and collaboration easier and more efficient for your ever-changing workplace needs.

    Key Benefits of Vodafone Business Unified Communications

    Adapt to your ever-changing workplace needs

    Reimagine mobile working with business-grade calling on your mobile. Vodafone Business UC enables seamless communication across all devices. With hundreds of business applications integrations and mobile coverage**, the service simplifies how you work, serve customers, and operate across channels.

    Watch on
    Get a free quote

    Communicate in every way you need 

    All-in-one communications

    Voice, video, messaging, email, chat, and file sharing in one platform.

    Cloud phone system for modern work

    A business-grade solution that supports flexible working and productivity.

    Smart meetings and conferencing

    One-to-one and group meetings with built-in AI features.

    Join anywhere, on any device

    Join a meeting from a smartphone or laptop without downloading an app.

    Get a free quote

    Experience everything in sync

    Seamless app integration

    Connect hundreds of apps, including Microsoft 365 and Google Workspace.

    Business calling on any device

    Use business numbers anywhere, with call recording and overflow queues.

    Voice built into workflows

    Integrate calling directly into everyday tools and processes.

    Reliable and secure calling

    99.99% uptime service guarantee with inclusive UK mobile and landline minutes.

    Get a free quote

    Step things up a gear

    Flexible and modular features

    Enable only what you need and add services as your business grows.

    Centralised control

    Manage everything from one dashboard with real-time usage and quality insights.

    Secure and simple access

    Single sign-on for easier, safer user management.

    Built to scale

    Include mobiles and scale seamlessly up to 10,000 users.

    Get a free quote

    Enjoy complete peace of mind

    Low-risk deployment

    Dedicated project manager, network assessment, and comprehensive onboarding support.

    Secure by design

    Strong encryption and enterprise-grade protection.

    Predictable pricing

    Simple per-seat pricing with inclusive bundle of geographic and mobile calls from your office phones.

    Proven reliability

    Real-time analytics, end-to-end SLAs, and resilient platforms.

    Get a free quote

    The modern workplace is evolving

    63%
    Of workers prefer flexible or remote working. An efficient cloud strategy is critical.***
    175
    Apps used on average by an employee in a large business. Integrated solutions are a core need.***
    74%
    Of new unified communications licenses purchased by organisations are cloud based.***

    Why choose Vodafone Business RingCentral UC

    Built on best‑in‑class UCaaS technology

    Co‑created by Vodafone with a Gartner‑recognised leader in UCaaS to bring together the
best of both partners across all connected experiences.

    Everywhere your users need to be

    Built with mobile in mind to suit multiple use‑cases, including all working styles and environments.

    Get a better return on existing investments

    Handpick the services you need and integrate your people’s personal devices into your centralised phone system with multi‑line support.

    With you every step of the way

    Get robust always‑on support – when and where you need it.

    Your future‑ready transformation partner

    Scale at your own pace by taking advantage of our modular approach so you only ever use the services your business needs.

    Case studies

    National World - boosting productivity from deadline to headline with Unified Communications

    Watch on

    Learn how Vodafone Business Unified Communications (VBUC) enables a leading media organisation to be more productive and reactive to deadlines.

    Read case studyGet a free quote

    The business:

    Citation Professional Solutions - a leading provider of consulting support.



    The challenge:
    
The company's legacy telecoms failed to scale or support remote work, lacking mobility, tracking, and call recording.


    The solution and benefits:

    The video solution boosted productivity by 30%, unified key tools, required minimal training, and enabled remote consultations.

    Read case studyGet a free quote

    The business:

    Original Cottages - UK’s leading holiday cottage agency.



    The challenge:

    The legacy phone system of the company couldn’t handle rising call volumes, lacked routing and resilience, which affected service quality.


    The solution and benefits:

    Smart call routing, real‑time analytics, and resilient infrastructure improved performance and enabled seamless remote working.

    Read case studyGet a free quote

    The business:

    Marlowe Theatre - Top UK theatre for performing arts.



    The challenge:

    Legacy systems lacked integration and functionality, creating disjointed calls, slow email responses, and inconsistent customer experiences.


    The solution and benefits:
    An easy-to-use, cost-effective phone system integrating email, chat, and CRM, enabling unified customer views and enabled flexible, mobile working.

    Read case studyGet a free quote

    The business:

    Waitrose & Partners - UK's favourite supermarket.



    The challenge:

    Staff used multiple devices and separate phones for calls, relying on landlines and outdated on-site hardware that slowed them on the shop floor.


    The solution and benefits:

    Cloud-based calling removed on-site hardware, simplified communication, and empowered staff to deliver quicker customer support.ng.

    Read case studyGet a free quote

    The business:
    Mobica - a global tech company.



    The challenge:

    Outdated, localised communications were costly, hard to scale globally, and lacked integration across systems.


    The solution and benefits:

    Cloud-based, centrally managed communications unified voice, video, and messaging, cut telecom costs, and enabled remote working.

    Read case studyGet a free quote

    The business:
    
Great Places Housing - one of England’s largest housing associations.



    The challenge:

    Desk-based phone systems couldn’t support remote work, and the mobile solution lacked quality and integration.


    The solution and benefits:
    Rapid rollout cut telecom costs, reduced hardware needs, and improved customer service using laptops and mobiles.

    Read case studyGet a free quote

    FAQs

    Vodafone Business Unified Communications with RingCentral (or Unified Communications) is a flexible communication and collaboration solution that helps businesses take control and become more efficient by providing: 

    • Enterprise-grade calling capabilities. 

    • High-definition video and audio conferencing. 

    • Real-time messaging and file sharing. 

    • Comprehensive user and platform analytics. 

    Flexible on features, pricing and licences, it can be used either as a self-contained phone messaging and meetings service for a joined-up experience; or as a voice-only service that can be integrated into your CRM or preferred collaboration app (e.g. Salesforce or Microsoft Teams) allowing you to use the applications that you've already invested in.

    Your subscription will include: 

    • A modern business-class phone system. 
      A business phone number that works on any device, inclusive or unlimited UK minutes, comprehensive call management capabilities, and reliable and secure audio with a 99.99% service uptime guarantee. 

    • A complete, next generation video and audio-conferencing solution. 
      Ideal for one-to-one and one-to-many conversations, you’ll be able to host HD video meetings with any web-enabled device, leverage smart AI features to maximise participant engagement and hold audio conferences with globally available local dial-ins. 

    • A real-time collaboration platform. 
      Streamline the way your business communicates through instant messaging, file sharing, and the ability to assign and manage tasks to groups or individuals directly from within your Unified Communications platform. 

    • An ecosystem of out-of-the-box integrations. 
      Safeguard your existing investments and enhance the tools your people already use with our readily available integrations to popular business and CRM applications like Microsoft Teams, Outlook 365, Salesforce, and Google Workspace. 

    Unified Communications consolidates your communication needs into a single, cloud-based solution including video, phone, messaging, and analytics. Our intuitive design makes it easy for your people to remain productive while working anywhere, any time, and on any internet-enabled device. 

    Extensive user, device, and platform analytics, plus greater administrator control, permit you to boost efficiency and spend more time on your priorities. You can also continue using the business applications you already have by integrating our solution with your current infrastructure. 

    Yes – your people will be able to continue using the platform they’re used to, but will benefit from greater reliability, more extensive calling capabilities, and powerful features such as enterprise Call Recording. Our Vodafone Voice Only licence (Vodafone Business UC Cloud PBX for Teams) gives you the best of both worlds, combining the native look and feel of Teams with the reliability and feature-rich calling capability of Vodafone Business UC. 

    Available to both new and existing Vodafone Business customers, Unified Communications is designed to meet the needs of any type of organisation with 100+ employees, in any industry. 

    To benefit from Unified Communications, all you need is an internet-enabled device, so that you can connect to our cloud-based platform. 

    If you want to deploy our solution on office desktops, we’ll work with you to carry out a Network Readiness Assessment and ensure that your network meets the necessary requirements for a great experience. 

    We’ll also assign you a dedicated project manager and carry out a comprehensive site analysis to better understand your business requirements and ensure your launch goes smoothly. 

    Unified Communications uses RingCentral’s core Message Video Phone™ technology, which is trusted by thousands of businesses users across the globe. With multiple layers of built-in enterprise-grade security – compliant with local and international data security and data processing regulations, European data centres and 99.99% service uptime guaranteed**** – our solution provides one of the most advanced, secure, and intuitive unified communications solutions on the market. 

    By utilising the well-regarded OPUS Interactive codec for audio and video, as well as the G.722 codec for audio, we ensure that your audio and video calls will be in high definition (HD), meaning that you’ll be able to see and hear every important detail, even in limited network bandwidth environments. 

    Insights and resources

    The productivity and collaboration playbook by VBUC

    Learn more about Vodafone Business & RingCentral Unified Communications. 
View the PDF to get an in-depth view of the The Workplace Manifesto.

    View PDF

    Vodafone Business with RingCentral: It has a Ring to it

    Vodafone Business and RingCentral have joined forces to help businesses adapt to the new way of working after the world’s fastest work transformation in history.

    Read more

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    1. *source: Future of Work | McKinsey & Company

    2. **source: Okta Businesses @ Work 2021 | Technology Industry Trend Report UK

    3. ***source: The imperatives for success with automation technologies | McKinsey

    4. ****source: Stay connected with 99.99% uptime - RingCentral Global UCaaS Core Platform Availability across RingCentral’s entire global customer base 99.99% in a Monthly Measurement Period.

    5. *****source: Percentage Calculation = [1 – (x * y) / (z *(a-b)) * 100]



    KEY:
    x = number of Accounts impacted
    Y = number of minutes impacted
    z = total number of Accounts provisioned
    a = number of minutes in a month
    b= number of minutes schedule downtime


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