The corporate travel expert answers clients’ calls faster and introduces a more flexible way of working.
Hogg Robinson Group is an award-winning corporate services company, booking and managing the travel requirements of hundreds of corporate clients all over the world.
Needing to simplify the management of their communications, they migrated nine different phone systems into one consolidated service with our unified communications solution. Now calls from clients are routed to the right person and answered faster than before, whatever time of day (or night) they come in – essential for an international enterprise.
The new system also meets corporate objectives for staff retention and service delivery by accommodating home workers in one seamless solution.
“Vodafone is best in class in terms of strategy, infrastructure and products and best placed to make the most of these converged technologies.” Neil Kirk, Head of Unified Communications, Hogg Robinson Group