Global expertise combined with local knowledge means we deliver the right support when and where you need it.
We aim to be your true total communications partner – providing an efficient and responsive service. This is based on over 30 years of communications expertise, combined with local know-how. And as your single service provider, we’re your single point of contact to deliver on-going support, answer your queries quickly and get you back up and running if things go wrong.
For larger organisations, your account manager will provide the right support and answers. For small businesses, a Vodafone Prime Contact can support you with your business phone needs, offering advice, support and continuity. Your dedicated Prime Contact is based in the UK and can help with anything account-related, either over the phone or through Live Chat.
We also have business advisers based in key stores who can provide you with expert business advice and support. With their extensive local knowledge, they’ll be familiar with the important issues that affect your business.
We also offer added-value support such as a one-day SLA for broadband fixes and a four-hour replacement service for damaged devices with Vodafone Rapid, so you can get your business up and running again as quickly as possible.