For central government, embracing the right technology can help improve public services, overcome austerity measures and plan for the future.
Playing a big part in this is Digital Transformation. There are currently 25 digital exemplar services live and leading the way towards the Digital By Default Service Standard. Citizen transactions can now be processed faster and more cost-effectively, with self-service applications for carer allowances, prison visits, lasting power of attorney and more, all made online through computers and smart devices.
With ICT being a big driver for efficiency and reform, we can help you innovate in the way you deliver services to citizens and organisations. Our solutions can overcome the challenges of widespread cost-cutting while fulfilling your needs for increased security of government and citizens’ data.
Give us a call, or speak to your account manager, to find out what we can do to help your business reach its full potential.
Maintaining quality of service while reducing costs
Reducing spend on ICT has been a major focus of the efficiency and reform agenda. When spending is reduced, the challenge is ensuring that increasingly-connected citizens don't experience a drop in service.
Reducing government property costs
It costs an estimated £3bn a year to run the central government civil estate. The move to fewer, more modern freehold properties and increasing capability for flexible working will both make better, more cost-effective use of space. New end-user computing contracts and lease-break opportunities are expected to support this goal.
Some departments are already sharing HR, finance and procurement services, and the use of common ICT contracts is also on the rise. The government's Next Generation Shared Services programme sets out a roadmap to consolidate the current eight shared service centres into five larger centres, with all departments and their arm's length bodies asked to consider using one of them.
Making the most of the Public Services Network (PSN)
As an approved supplier of the PSN frameworks we can help public sector organisations make the most of PSN and the ‘network of networks’. The result being increased collaboration between central government organisations. This enables them to share networking facilities, as well as improvements in how you interact with the public and savings as a result of efficiency gains.