Bill and payment support

Missed a payment, struggling to pay your next bill, or need help getting back on track? Let us know what’s going on and we’ll help figure things out.

We can chat you through the support we can provide, like: 

  • Setting up a payment plan that works for you 

  • Changing your bill due date 

  • Reviewing your contract options

Figuring out your finances

When stress hits, it can be hard to see a way out of a problem – but everything can be figured out. You can get a clearer idea of your finances by taking a two-minute debt test with StepChange, the Debt Charity.  

Frequently Asked Questions

Need a little more help?

For help with more than just your Vodafone bills, there are lots of friendly, independent organisations that can support you free of charge.

StepChange Debt Charity

StepChange are the UK's leading debt charity for free expert advice and debt management. They can even help you apply for Breathing Space, the government’s debt respite scheme.

Citizens Advice Bureau

Get independent and impartial advice from the Citizens Advice Bureau on a wide range of topics - not just finances. They can advise and help with rental problems, separating, immigration, parking tickets and more.

Money and Pensions Service

Talk to the team at MaPS for free and impartial debt advice, and general help with managing money and pensions. Formerly the Money Advice Service, Pensions Advisory Service and Pension Wise.