Bill and payment support

We're here for you

Missed a payment, struggling to pay your next bill, or need help getting back on track? Let us know what’s going on and we’ll help figure things out.

Figuring out your finances

When stress hits, it can be harder to see a way out of a problem. But everything can be figured out and we’re here to help. 

First, you can get a clearer idea of your finances with these free tools from StepChange, the Debt Charity:


Need a little more help?

For help with more than just your Vodafone bills, there are lots of friendly, independent organisations that can support you free of charge.

StepChange Debt Charity

StepChange are the UK's leading debt charity for free expert advice and debt management. They can even help you apply for Breathing Space, the government’s debt respite scheme.

Citizens Advice Bureau

Get independent and impartial advice from the Citizens Advice Bureau on a wide range of topics - not just finances. They can advise and help with rental problems, separating, immigration, parking tickets and more.

Money and Pensions Service

Talk to the team at MaPS for free and impartial debt advice, and general help with managing money and pensions. Formerly the Money Advice Service, Pensions Advisory Service and Pension Wise.