Bill and payment support
We're here for you
Missed a payment, struggling to pay your next bill, or need help getting back on track? Let us know what’s going on and we’ll help figure things out.
Figuring out your finances
When stress hits, it can be harder to see a way out of a problem. But everything can be figured out and we’re here to help.
First, you can get a clearer idea of your finances with these free tools from StepChange, the Debt Charity:
60-second debt test – find out quickly if you need extra help with your debts
Benefits calculator – easily check if you're getting all the benefits you're entitled to
7 Days, 7 ways to deal with debt – break things down into bitesize chunks with daily tips to get you back in control of your finances.
How we can help
We'll help you figure out your current financial situation and walk you through support we can provide, like setting up a payment plan that works for you. Then you choose your debt solution and we’ll get you set up and support you for as long as you need us to.
How to pay a bill
Support in a crisis
What if I miss a payment?
Need a little more help?
For help with more than just your Vodafone bills, there are lots of friendly, independent organisations that can support you free of charge.
StepChange Debt Charity
StepChange are the UK's leading debt charity for free expert advice and debt management. They can even help you apply for Breathing Space, the government’s debt respite scheme.
Citizens Advice Bureau
Get independent and impartial advice from the Citizens Advice Bureau on a wide range of topics - not just finances. They can advise and help with rental problems, separating, immigration, parking tickets and more.
Money and Pensions Service
Talk to the team at MaPS for free and impartial debt advice, and general help with managing money and pensions. Formerly the Money Advice Service, Pensions Advisory Service and Pension Wise.