Bill and payment support
Missed a payment, struggling to pay your next bill, or need help getting back on track? Let us know what’s going on and we’ll help figure things out.
We can chat you through the support we can provide, like:
Setting up a payment plan that works for you
Changing your bill due date
Reviewing your contract options
Figuring out your finances
When stress hits, it can be hard to see a way out of a problem – but everything can be figured out. You can get a clearer idea of your finances by taking a two-minute debt test with StepChange, the Debt Charity.
Support when you need it
How to pay a bill
Cost of living support
What if I miss a payment?
Frequently Asked Questions
Need a little more help?
For help with more than just your Vodafone bills, there are lots of friendly, independent organisations that can support you free of charge.
StepChange Debt Charity
StepChange are the UK's leading debt charity for free expert advice and debt management. They can even help you apply for Breathing Space, the government’s debt respite scheme.
Citizens Advice Bureau
Get independent and impartial advice from the Citizens Advice Bureau on a wide range of topics - not just finances. They can advise and help with rental problems, separating, immigration, parking tickets and more.
Money and Pensions Service
Talk to the team at MaPS for free and impartial debt advice, and general help with managing money and pensions. Formerly the Money Advice Service, Pensions Advisory Service and Pension Wise.