Support in a crisis

You’re not alone, we're here to help

If you’re dealing with financial, mental or physical distress, get in touch with our specialist team. You can start a chat with us or call us on 191 free from your Vodafone mobile. Everybody’s situation is unique, but we help people like you every day.  

Dedicated support

Not sure who to talk to?

Just start a chat, we're here to help. Or call 191 if you prefer to talk.

Need a little more help?

For help with more than just your Vodafone bills, there are lots of friendly, independent organisations that can support you free of charge.

StepChange Debt Charity

StepChange are the UK's leading debt charity for free expert advice and debt management. They can even help you apply for Breathing Space, the government’s debt respite scheme.

Citizens Advice Bureau

Get independent and impartial advice from the Citizens Advice Bureau on a wide range of topics - not just finances. They can advise and help with rental problems, separating, immigration, parking tickets and more.

Money and Pensions Service

Talk to the team at MaPS for free and impartial debt advice, and general help with managing money and pensions. Formerly the Money Advice Service, Pensions Advisory Service and Pension Wise.