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Need a little help?

Getting started

Welcome to Vodafone

Just joined us? Welcome to the family – let’s get you started with My Vodafone and VeryMe Rewards.

Manage my account

Take control of your account – we’ll help you set limits on your usage or get a little more with Extras.

Accessibility needs

We’re here for everyone. Need some extra features? We’ll help you get the most out of your device.

Keeping kids safe

Take a look at our Digital Parenting magazine – we’re here to help you keep your family safe online.

Device guides

Need help setting up something up on your phone? Tell us the make and model and we’ll show you how.

FAQs

Need to ask us a question? We have the information you need. Help and support with anything and everything.

Manage my phone

Lost or stolen device

Has your device been lost or stolen? Don’t worry – we’re here to help. Report it here and find out what to do next.

Replacement SIM cards

Something wrong with your old SIM? We can move your number to a new SIM so you won’t miss a beat.

Find out about eSIM

SIM cards have gone digital with the new eSIM. Find out if your phone is eSIM-compatible and more.

Unlock your phone

Get a Network Unlock Code (NUC) to take your Vodafone phone with you to a new network.

Manage data

Keep running out of data? Find out how you can maximise your allowance to get more from your phone.

Transfer your number

Want to transfer your number to someone else? Get started by filling in our transfer of ownership form.

Billing & charges

Annual price changes

Find out about our yearly price changes and how it will impact you.

Charge to Bill

Add your subscriptions - like Netflix or Spotify - to your Vodafone bill and keep things simple.

Data charges

Don't let data get the better of you - find out how you can save on charges, or even get more data.

UK Charge Checker

Check a bill, number charge or any other charges to your bill – such as subscriptions or charity donations.

International Charge Checker

Check how much you'll be charged for calls, texts or messages internationally (from the UK).

Roaming Charge Checker

Take a look at how much you’ll be charged for calls, texts, and data while you’re travelling abroad.

More help

Broadband Support

Need help with your home broadband? Diagnose and fix issues with our Broadband Support tool.

Contact our Tech Team

Need some help with your phone or another device? Our friendly Tech Team are here for you.

Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.

Consumer Price Index (CPI) changes : *Monthly price will increase by the Consumer Price Index rate of inflation published in January of that year+3.9%. The rate we will use to increase prices from April 2024 is 7.9%. Device Plan payments will not be affected: vodafone.co.uk/pricechanges

© 2024 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210)