How do I use Who's Home?

Who's Home sends notifications based on whether household members are connected or disconnected from the home WiFi.

For notifications to send correctly, the WiFi must be working and household members must connect to it when they are home. When the account holder is connected to the home WiFi, notifications are paused.

Who's Home works on our broadband plans with the Ultra Hub 7, Ultra Hub 6E and Power Hub routers.

The account holder can manage the settings in the My Vodafone app

Invite household members

In the app, go to the Who's Home tile and follow the prompts to set up your account and invite any household members to the service - the account holder can add up to 8 household members.

They have 72 hours to accept the invite and they need to be home and connected to the WiFi at the time. You can send out more invitations if they're not accepted in time.

If household members aren't showing up, you can add them again in the Vodafone Broadband app. If this doesn't work, make sure they aren't using 'Random MAC address' or 'Private WiFi' — turn this off for your home WiFi network.

How to opt out

If you're the account holder, you can delete your account in the Who's Home section of the Vodafone Broadband app.

Household members can opt out by texting HOME OPT OUT to 07537 452551. They'll also receive a text every three months with the option to opt out.