How to use your NUC

Most of our devices follow a standard unlocking procedure:

  1. Turn off your phone

  2. Insert a non-Vodafone SIM

  3. Turn on your phone. Enter NUC/ NCK will be displayed

  4. Enter your NUC

  5. Press Validate or OK

Some devices use a different unlocking procedure. Please check the following list. If your device is listed, use the process matching your device to unlock. If your device isn't listed, use the previously mentioned unlocking procedure.

Apple

All Apple devices are now unlocked as standard. Simply insert a non-Vodafone SIM to use on another network.

If your Apple device is locked and you have an NUC:

  1. You will receive an email to confirm the handset has been unlocked

  2. Insert a non-Vodafone SIM

  3. Follow the on-screen instructions to set up iCloud and iMessage/FaceTime

Samsung

G920/ G900/ S6/ G850/ Alpha/ G600/ SGH-G600

  1. Remove SIM card from the handset and turn phone back on

  2. Then enter the following: #7465625*638*NUC#

  3. The handset should now be unlocked

  4. When entering a non-Vodafone SIM, if the handset displays a message asking for a password enter the NUC

Galaxy A5/ A3

  1. Remove your SIM card from the handset and turn the phone on

  2. Key in #7465625*2877#  

  3. Turn the phone off and then on again with no SIM in the handset and then enter the following:  #7465625*638*your unlocking code#  

  4. The handset should now be unlocked  

Please note: When entering a non-Vodafone SIM, if the handset displays a message asking for a password enter the Unlocking Code

LG

Leon & Neon

  1. Insert Vodafone UK SIM card

  2. Press 2945#*400#

  3. Security menu will be displayed

  4. Select ‘Unlock USIM’

  5. Select ‘Network Lock’

  6. Enter 16 digit NUC then press ‘OK’

  7. ‘Network Unlock Success’ pop up is displayed

  8. The phone will now reboot

802

  1. Insert Vodafone SIM card

  2. Turn on handset

  3. Enter the following sequence: 2945#*801#

  4. Input the unlock code.

  5. The phone should now be unlocked

G2

  1. Insert Vodafone SIM card

  2. Turn on handset

  3. Enter the following sequence: 2945#*802#

  4. Input the unlock code

  5. The phone should now be unlocked

G3

  1. Insert Vodafone SIM card

  2. Turn on handset

  3. Enter the following sequence: 2945#*855#

  4. Enter the Unlock Code

  5. The phone should now be unlocked

G5

  1. Insert Vodafone SIM card

  2. Turn on handset

  3. Enter the following sequence: 2945#*850#

  4. Input the Unlock Code

  5. The phone should now be unlocked

K8

  1. Insert Vodafone SIM card

  2. Turn on handset

  3. Enter the following sequence: 2945#*350#

  4. Input the Unlock Code

  5. The phone should now be unlocked 

Nokia non-Lumia

Non-windows (older models)

  1. Remove the SIM card

  2. Turn on your phone

  3. Wait for the Unlock Menu prompt

  4. Enter #PW+20digitunlockcode+7# using the dialer

  5. On the dialer, the pw and + symbols can be found by keying the * key twice for the + symbol, three times for 'p' and four times for 'w'

  6. Type in your NUC code using the keypad

Lenovo

  1. Open people App and enter ####1001# in the search edit box, then enter SIMlock operation screen as below

  2. Press LOCK button the Device reboots

  3. The screen will show enter password for Network Personalisation SIMlock (enter the unlock code)

  4. The screen will show unlocking

Blackberry

9320/ 9720/ 9790/ 9900/ Q5/ Z10

  1. Turn off the radio on the device. Failure to do this could result in the handheld becoming unusable

  2. From the home screen, go to Options > Advanced Options > SIM card

  3. Type mepd  You should see personalisation options

  4. Type mep then press and hold the ALT key and press 2. You are now prompted for the unlock code

  5. Type in the unlock code and press Return

  6. Restart the Blackberry device by removing and replacing the battery

Rio / Passport

  1. From the home screen, go to Settings

  2. Press Security and Privacy > SIM Card

  3. Under the Phone Network Lock heading, tap any item in the list. This will prompt for the MEP unlock code

  4. Enter the unlocking code