My landline isn't working

Make sure you have power – if there's a power cut, your phone line and broadband will stop working until the power comes back on.

If you do have power, check:

  • All wires connecting to the phone are firmly plugged in

  • The phone is properly connected to the mains electricity (if needed)

  • Any batteries aren't flat

Check your phone connections

There are a few more things you can try depending on what type of landline connection you have.

It’s still not working

If you still don't have any service, give us a call on 03333 040 191 or 191 from your Vodafone mobile.