Samsung Galaxy Watch x Bupa Subscription Promotion (14 October to 1 December 2026) terms and conditions

Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at Samsung’s offer page form part of the Terms and Conditions. 

The Promoter   

1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 2000 Hillswood Drive, Chertsey, Surrey, KT16 0RS (the “Promoter”). 

Promotion Period   

1. The Promotion will run from 00:01 (BST) on 14 October 2026 to 23:59 (GMT) on 1 December 2026 (“Promotion Period”). 

Eligibility 

1. To be eligible to participate in the Promotion, you must be an individual and lawful resident (aged 18+) (“Participant”) of the United Kingdom (including Isle of Man and Channel Islands) only (“Territory”) (“Participant”) who does not already have access to Bupa Well+ Silver or Bupa Private Medical Insurance (directly or otherwise through their employer) and who agrees to only access the My Bupa app while located in the United Kingdom.  

2. Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone professionally connected to this Promotion, including staff of Bupa, will not be eligible to enter. Sales staff at the Participating Retailers are eligible to participate so long as they have not received a staff discount on the Promotion Product.  

3. Network providers, retailers, distributors, resellers, and any person who purchases a Promotion Product (defined below) for resale or otherwise not as the end user of the Promotion Product, are disallowed from participation in this Promotion and are specifically excluded. 

Offer 

1. Samsung is offering a Promotion whereby Participants will be eligible to claim a free 10-month subscription to Bupa Well+ Silver for themselves, their partner, and up to four (4) children (the “Reward”) after purchasing a new (i.e. not second-hand, refurbished or ex-display) eligible Samsung Galaxy Watch8 Classic or Watch9 (all in Bluetooth or LTE variants), Watch Ultra2 (LTE variant) with SKU listed in Table 1 below (the “Promotion Product”) from a retailer listed at the end of these Terms and Conditions (“Participating Retailer”), within the Promotion Period, subject to full compliance with these Terms and Conditions. Full details of the Promotion Products are given at Table 1 below. Adults must live at the same address. Children can be up to 23 years old and can live at a different address. Access and use of Rewards is subject to the Bupa terms and conditions in the My Bupa app. 

Table 1 – Promotion Products  

1. This Promotion is limited to purchases from a Participating Retailer only. Purchases from auction websites (e.g. eBay) or from third-party sellers on online retailers’ websites (e.g. Amazon Marketplace) are specifically excluded from this Promotion. 

2. Rewards are non-transferable and there is no cash alternative. In the event of unforeseen circumstances, the Promoter may substitute a Reward of equal or greater value as the Reward. 

Claims 

1. After purchasing a Promotion Product from a Participating Retailer during the Promotion Period, Participants must visit Samsung’s offer page and complete the Claim form with their name, contact information, and other requested information, including, but not limited to, the Promotion Product serial number, and submit it together with a scanned copy of their proof of purchase (a “Claim”). Participants will be required to upload an image of the serial number from the Settings screen of the Promotion Product, or a photo displaying the serial number on the back of the Promotion Product (rather than the packaging). 

2. Claims must be submitted between one (1) and thirty (30) days after the date of purchase (“Claim Period”), meaning the final claim date for purchases made on 1 December 2026 (the last day of the Promotion Period) is no later than 23:59 (GMT) on 31 December 2026 (the “End Date”). Claims received after the End Date or otherwise not within the Claim Period will not be eligible for a Reward. For the avoidance of doubt, the date of purchase as stated on the applicable proof of purchase counts as day one (1).  

3. Maximum of one (1) Claim and corresponding Reward per Participant and household. 

4. Participants will be sent an email to confirm their Claim has been received by the Promoter instantly upon entry of a Claim. Please note that Claims received may take up to seven (7) days from the date of receipt of a Claim and Participants will be sent an email to confirm whether their Claim has been successful and validated (“Claim Validation”). Following Claim Validation, the Participant will be required to provide certain personal information about the family members or dependants they would like to include in the Reward subscription within seven (7) days or by the date communicated, which will be securely passed to Bupa for processing. 

5. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team by email at [email protected] or by phone on +44 0330 551 3826 within seven (7) days of a Claim being submitted.  

6. If a Claim is deemed to have been submitted incorrectly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email and SMS, then the Claim shall be marked as invalid, and the Participant will no longer be eligible to receive the Reward. 

7. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed, or damaged data which occurs during any communication or transmission of Claims.  

8. Subject to making a valid Claim in accordance with the Terms and Conditions, the Reward will be issued by Bupa along with a notification email, within thirty (30) to forty-five (45) days of the Claim being validated to the email address provided in the Claim.   

9. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions. 

10. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant.  

11. If a Participant returns a Promotion Product before submitting a Claim, the Participant must not make a Claim. If a Participant returns or cancels the delivery of a Promotion Product after submitting a Claim, the Claim will be invalid, and the Participant must cancel the Claim immediately by emailing the contact or calling the relevant number listed in Condition 13 above. The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned and by submitting a Claim the Participant provides consent to the Promoter to do so. 

Privacy and Data Protection 

1. The Promoter’s use of any personal information submitted by the Participant shall be limited to communications about the Promotion and for managing the redemption process. The Participant hereby consents to its personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy. 

2. Other than as set out in these Terms and Conditions, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any other purpose, nor shall they be passed to any third party, except for Bupa for fulfilment of the Reward. The processing of personal information shared with Bupa for enrolment in the Bupa Well+ Silver is subject to this privacy notice 

General 

1. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.  

2. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.  

3. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.  

4. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as being included. 

5. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.  

6. The Promotion is governed by the laws of England and Wales. 

  Table 2 - Participating Retailers