Roaming updates


We’re changing the number of Vodafone Pay monthly plans that include roaming in our Europe Zone, for our personal and business customers. 

If you’re on a Pay monthly plan that started before 11 August 2021, there will be no change to your plan, or to the way you roam, while you stay on that plan.

How will this affect me?

 

If your Vodafone Pay monthly plan started before 11 August 2021:

There will be no change to the way you roam as long as you stay on your current mobile plan, so you won’t need to pay any additional charges.

If you join Vodafone, upgrade or change your plan on or after 11 August 2021:

If your plan doesn’t include roaming in Europe, there will be a daily charge for using your phone in our European roaming zones. View our roaming zone list to see which country is in which zone. These charges will only start on 6 January 2022 for personal and small business customers.

For other business customers, changes will come into effect from November, but charges will not start until 6 January 2022.

This European roaming charge won’t apply to Xtra Airtime Plans with 4 Xtra benefits.

We’re not making any changes to VOXI, Pay as you go plans, Talkmobile or Vodafone Basics at this time.

How much will it cost to use my device abroad from January 2022?

It depends on your Vodafone plan, when it started, and where you’ll be roaming.

Good news – you can use your UK allowance in 83 worldwide destinations (See Zones B/C

It’s just £6 a day to use your UK allowance in a further 75 worldwide destinations (See Zone D)

Find out more about our roaming destinations

Please note: there is a 25GB roaming fair use policy 

Good news – you can use your UK allowance in our Europe Zone without any charge (see Zone B)  

Travelling outside of Europe? It’s just £6 a day to use your UK allowance in 107 worldwide destinations (see Zones C/D

Find out more about our roaming destinations

Please note: there is a 25GB roaming fair use policy 

For other Pay monthly plans, including Unlimited or Limited Data Xtra plans with less than 4 Xtra benefits, from 6 January 2022 there will be a daily charge, to use your UK allowance in our Europe Zone (see Zone B)  

Roaming passes for our Europe Zone will be available at £8 for 8 days or £15 for 15 days, or £2 for a single day pass.

Travelling outside of Europe? It’s just £6 a day to use your UK allowance in 107 worldwide destinations (see zone C/D

Find out more about our roaming destinations

Please note: there is a 25GB roaming fair use policy 

If you have a Pay as you go plan, there will be no changes to the way you roam, so you won’t need to pay any additional charges. Check how much it costs to roam

Log in to the My Vodafone app or My Vodafone online and tap Plan Details on your dashboard to find out what plan you have.  

Our roaming zones

From 11 August 2021 onwards, if you take out or upgrade/migrate to a new plan without inclusive European roaming, there will be a daily charge for roaming in our European Roaming Zone. Roaming charges start on 6 January 2022, from £1 per day.

How to keep costs down when roaming

The charges around roaming in Europe only come into effect in January 2022, so no Vodafone customers will be charged more for roaming in our European roaming zones this summer or during the Christmas and New Year holidays.

In the meantime, if you’re heading abroad and think you’ll have to pay roaming charges, don’t worry – there are a few different ways to keep roaming costs low through your My Vodafone account.

  • Take control with your roaming options and set up bars to avoid accidental spending while roaming
  • Set your own spending limits with Spend Manager, or even turn off roaming completely. 

Roaming passes: From January 2022, if you’re about to travel and your plan doesn’t have inclusive roaming, you can add a roaming pass to your existing mobile plan. Roaming passes will be available by January 2022.

Building our best ever network

Here’s a quick reminder of all the outstanding benefits you get, just for being with us.

5G in more places (1)

Connect with Vodafone 5G in an amazing 293 places – 100 locations here in the UK and 193 abroad.

VeryMe Rewards

Enjoy offers and free treats built around what you love – available every week through the My Vodafone app.

Support when you need it

If you need help, you don’t need to look far. We’ve made it easy for you to reach us 24/7, either online or through TOBi – our friendly digital assistant – on the My Vodafone app.

Further questions

As the UK is no longer in the European Union we are no longer protected from networks in other countries increasing their prices. And if we kept inclusive roaming in all of our plans, many customers would be paying for something they won’t use.

By including European roaming in some of our plans and creating a day rate that’s good value for money, we can give you a choice. You can choose a plan that includes roaming or choose to pay for it as and when it’s needed.


See Terms & Conditions

(1) 5G in more places - As of 18 January 2021, see vodafone.co.uk/network/5g for coverage and terms.