Get phone or tablet help from our Tech Team Experts
Whether you need help setting up your new phone or something's just not working right, our Tech Team Experts are here to help - with friendly, practical advice personalised to your needs.
What our Tech Team can do for you
Got a new phone?
Get help moving all your apps, photos and settings from your old phone to your new one.
Quick fixes
We can fix about 90% of software problems without having to send your device away.
App advice
There's an app for everything. Our Tech Experts will show you apps that can make life easier for you.
One-to-one tutorials
Personalised, one-to-one tutorials to help you get the most from your device - great for smartwatches and tech.
Book an in-store appointment
Book a face-to-face appointment with one of our friendly Tech Team Experts at your local store. They can help with:
Battery Refresh - Battery health checks and replacements are included for up to three years if you have a phone plan on Vodafone EVO.
Device care - Keep your device running at its best with our device checks and valuation if you have an Xtra plan with us.
Tech Team full experience - Our Tech Team Experts are here to help with friendly, practical advice personalised to your needs. There may be a cost (£25 for 30 mins, and £10 for an additional 30 mins), but we'll let you know upfront.
To book an in-store appointment, choose the store you want to visit, then choose ‘Book the Tech Team’.
Download our How-to guides
Know someone who struggles with tech?
These printable guides for Android and iOS devices have loads of useful tips for things like making a FaceTime call or spotting a suspicious email.
More help
Device guides
Need help setting something up on your phone? Tell us the make and model and we'll show you how.
Frequently asked questions
Help and support with anything and everything.