I’m moving home – what do I need to do?
After you’ve moved in, log in to My Vodafone to update your address
Broadband
Let us know your moving date at least 30 days in advance, and we can get your installation booked in for the day you move.
You can organise everything in your My Vodafone account - you must be the account holder.
Before you start, make sure you have:
your new address
the date you're moving
After you’ve moved in
When you move into your new home:
Take your router to your new home
On your activation date, factory reset your router
After you're set up, update your billing address
5G Broadband
Make sure our 5G service still covers you in your new area.
Insurance
You only need to tell us if you’re moving abroad. This includes the Channel Islands and the Isle of Man.
Unfortunately we can’t provide cover if you don’t live in the UK, so you’ll need to cancel your insurance