How do I check my 5G Broadband signal strength?
Find out how to check the signal strength on your 5G Hubs. Having trouble with your connection? Check out our support page
5G Hub
Go to your 5G Hub and look at the LED signal strength indicator.
What your light means:
Light blue: strong 5G connection
Mid-blue: normal 5G connection
Dark blue: medium 5G connection
Light green: strong 4G connection
Mid-green: normal 4G connection
Dark green: medium 5G connection
Yellow: poor signal
Outdoor Hub
To check the signal strength on your Outdoor Hub, you’ll need to go to the Hub itself and check the SIGNAL QUALITY display.
60 to 100 means it's on 5G, under 60 means it's on 4G.
5G network:
90 to 100 - excellent
80 to 89 - good
70 to 79 - fair
60 to 69 - weak
4G network:
50 to 59 - excellent
40 to 49 - good
30 to 39 - fair
20 to 29 - weak
Can’t read the display? You might need to restart your Outdoor Hub like this:
Locate your PoE (Power over Ethernet) cable
Turn it off at the mains
Wait ten seconds before turning it back on again
Go out and check the display on your Outdoor Hub again.