How do I check or block the devices connected to my WiFi?
Part-fibre or full fibre broadband
You can check the devices connected to your WiFi network by using the My Vodafone app
Depending on which version of the app you’re using, you'll find this feature under either Connected Devices or My devices on the app’s dashboard. To find out more information about a device or to block it, tap on the device in the device list.
5G Broadband with Indoor Hub
Your device needs to be connected to your Indoor Hub by WiFi. We recommend doing these steps on a PC or laptop.
To check connected devices:
Type 192.168.0.1 in the browser address bar
Log in using the Web UI details found on the base of your Indoor Hub, or your user account details you created on setup.
Select the ‘Devices’ tab in the menu banner
Here you’ll see the ‘Device List’
To block devices:
Copy the MAC address of the device you want to block. How to find your device's MAC address
Tap the ‘Advanced’ tab in the menu banner
Select ‘WiFi’ and then ‘MAC Filter’
Select ‘Black List’ by ‘MAC Filter Mode’ then tap ‘Add’
In the table you’ll now be able to paste the MAC address of the device you want to block
Tap ‘Submit’. The device will now be blocked
To reverse the block, tap ‘Delete’ in the table row of the device you want to unblock
5G Broadband with Outdoor Hub
Your device needs to be connected to your Power Hub by WiFi. We recommend doing these steps on a PC or laptop
To check connected devices:
Type 192.168.1.1 in the browser address bar
Log in using the Web UI details found on the base of your Power Hub, or your login password if you changed it from the default password
Under the image of your Power Hub, under WiFi, you’ll be able to see how many devices are currently connected
To block devices:
Select ‘Expert Mode’ in the drop down box above the menu banner
Choose Internet on the banner, and then ‘Block Device’ on the list at the side
Tap the ‘+’ icon under ‘Actions’
Select the device you want to block from drop down list
Tap 'Save', and then 'Apply'