How do I insert my SIM into my 5G Hub/5G Outdoor Hub?

5G Hub

  1. Locate the SIM slot on the back of your 5G Hub

  2. Open the cover and gently insert your nano SIM until it clicks

Outdoor Hub

Your Outdoor Hub should come with a SIM pre-installed. If you need to re-insert it, follow the steps below.

  1. Locate your PoE (Power over Ethernet) cable and turn it off at the mains

  2. Loosen the two screws on the weatherproof panel at the bottom of the hub using the Allen key provided, and gently pull to remove the panel and the ethernet cable

  3. On the bottom of the hub, find the SIM slot and remove the nano SIM card. Wait a few moments, then re-insert it – it'll click back into position.

  4. Plug in the ethernet cable again, and reattach the weatherproof panel, tightening the screws with the Allen key. Make sure you don’t over-tighten the screws.