How do I reset my phone's connection to the Vodafone network?

A manual roam resets your connection to our network, and can help with intermittent network problems such as:

  • No signal, or poor signal

  • Problems receiving text messages

  • Slow or intermittent data

Generally, you’ll find your network selection in your Settings:

  1. Select a network that’s not Vodafone, such as EE or O2

  2. Exit the menu

  3. Go back to where you changed the network selection, and select Vodafone or select automatically

  4. Exit the menu to confirm

iPhone step-by-step

  1. Settings

  2. Select Mobile Data

  3. Under Vodafone UK tap Network Selection

  4. Slide Automatic to off, if it’s on

  5. Select a network that’s not Vodafone, such as EE or O2

  6. Exit the menu

  7. Go back to Settings > Mobile Data > Network Selection

  8. Slide Automatic back on, or select Vodafone UK

Android step-by-step

  1. Go to Settings

  2. Tap the option named Connections, Wireless Networks, or something similar

  3. Select Mobile networks

  4. Choose Network operators

  5. Slide Select automatically to off, if it’s on

  6. Select a network that’s not Vodafone, such as EE or O2. Don’t worry if it fails to connect

  7. Exit the menu

  8. Go back to Network operators using steps 1 - 7

  9. Slide Select automatically back on, or select Vodafone UK