How do I set up a security PIN on voicemail?

Set up a security PIN on voicemail

  1. Call 121 from your Vodafone mobile

  2. Choose option four (mailbox settings), then option two (mailbox security)

  3. Follow the instructions 

These steps also apply if you want to set up a PIN for Visual Voicemail. You can set up a PIN on voicemail or visual voicemail at any time.

If you’re a Pay monthly customer, or you have a Pay as you go Bundle, calling 121 will use your minutes allowance. If you’ve used your allowance or you’re in a roaming zone where you can’t use your plan, standard call charges apply

Choose a security level

As part of the process of setting up a PIN on voicemail, you’ll need to choose a security level:

  • Standard: you’ll need to enter your PIN if you’re not calling from your Vodafone phone, or if you’re calling from abroad

  • High security: you’ll need to enter your PIN every time you call your voicemail to listen to your messages, even if you’re calling from your Vodafone phone

We recommend changing your PIN regularly and avoiding simple sequences such as 1111, 1234, or 4321.