How do I change my order or delivery details?
I want to update my delivery details
Check your confirmation email to see who’s delivering your order – it’ll be with DPD or Royal Mail.
DPD
If you want to change your delivery date or time, contact DPD
To change your delivery address, please start a chat with us.
Royal Mail
Unfortunately, you can’t update your delivery details for orders being delivered by Royal Mail. If you need to speak to someone about your order, please start a chat with us.
I want to make changes to my order
If your order is still being processed, please start a chat with us.
For orders that have been dispatched, we can’t make any more changes. Once it arrives, you can choose to return your item