Accessibility – access for all
Our products and services are for everyone
We truly believe that our products and services are for everyone. We pride ourselves in helping everyone get the most out of their devices.
Putting you first
If you depend on your home phone or mobile for medical reasons, and you experience any problems with our service, call our dedicated accessibility team on 0333 304 3222 free from your Vodafone mobile (standard call charges apply from other mobiles or landlines). We’ll do all we can to get you back up and running as soon as possible.
Information the way you want it
If you’d like your bills, contracts, or any other service, in a format such as Braille, large print or audio, call our dedicated accessibility team on 0333 304 3222 free from your Vodafone mobile (standard call charges apply from other mobiles or landlines). We’ll do all we can to get you back up and running as soon as possible.
Chat to us
Get in touch with us at a time that suits you. Just start chatting to our advisers online – 24 hours a day, 7 days a week.
Our customer service team can also help you find products and services that meet your individual needs – just call the same number to speak with them.
You may also find the following links useful:
- Vodafone’s Accessibility video playlist – a series of videos on how we support accessibility for all
- GARI Mobile Accessibility website for advice on phones, tablets and apps
- Vodafone's YouTube channel for useful videos
- Vodafone Community for topical discussions
Difficulty hearing or speaking?
Discover how our services, including SignVideo interpreting and text-to-voice /voice-to-text can benefit you — and find a device that’s right for you.
Make your phone do the work, with useful apps designed specifically if you have limited mobility or dexterity, and lots of features that let you use your device without holding it.