My devices can't connect to my Vodafone Hub through WiFi

If you can’t connect to your WiFi, it may be because there is a problem with your broadband. Visit our support page for more information. 
 
Make sure you’re using the correct WiFi password on your devices. You can change your WiFi password using the Vodafone Broadband app or Broadband portal. If you’re a 5G Broadband customer, use the portal.
 
If one or more of your devices can’t connect to your Ultra Hub, Power Hub or 5G Hub, try turning on compatibility mode in the Broadband app or Broadband portal.
 
Check out our router set up guide to make sure your Vodafone Hub is set up correctly.