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Unified Communications for business

Discover joined-up business communications, bringing your fixed, mobile and messaging services into a single cloud-based platform.

Contact us

Why Unified Communications for medium businesses?

The need to modernise

BT is switching off PSTN by 2027, ending legacy on-premises support.

New ways of working

In the new world of hybrid working, remote connectivity is no longer just nice to have, it's a necessity.

Changing attitudes

Employees increasingly expect cloud-based productivity tools as standard.

Enhanced productivity

53% of employees reported improved productivity through hybrid working. *

Integrated calling services

Integrate calling with collaboration tools to boost business efficiency.

Vodafone Business UC with RingCentral

Modernise your business communications with an industry-leading calling service. Integrate calling into collaboration and UC tools, including meetings, messaging, file sharing and more.

View Vodafone Business UC with RingCentral

One Net Business

Get your fixed lines and mobile phones working together as one network. Boost your desktop and tablet connectivity further by including Microsoft 365, for a fully unified solution.

View One Net Business

Make external calls with Microsoft Teams

Vodafone Business Operator Connect

The quickest, simplest way to integrate your calling into Microsoft Teams, with a range of cost-effective plans.

View Vodafone Business Operator Connect

Microsoft Teams Phone Mobile

Connect all your communications through Microsoft Teams – integrated with your mobile device and connected to our award-winning network.

View Microsoft Teams Phone Mobile

Vodafone Business Direct Routing

Integrate calling into Microsoft Teams within complex working environments, while keeping your existing phone system.

View Vodafone Business Direct Routing

Solving your business challenges

Challenge

Solution

Bring together voice, video, email, chat, and file-sharing, on a single cloud-based platform.

Vodafone Business UC with Ring Central

Integrate inbound landline and mobile communication with a virtual landline service and a single customer-facing number.

One Net Business

Enable your people to use a single mobile number and identity to make all their calls, whether using Microsoft Teams or a mobile phone.

Microsoft Teams Phone Mobile

Consolidate disparate telephone systems into Microsoft Teams, supporting hybrid working and reducing complexity.

Vodafone Business Direct Routing

Easily add new users to your existing Microsoft Teams calling plan under a single cost-effective contract.

Vodafone Business Operator Connect


Insights and resources

Learn how Unified Communications is modernising the workplace.

Vodafone Business Unified Communications (VBUC) helps National World become more agile

Learn how VBUC with RingCentral enables a leading media organisation to be more productive and reactive to deadlines.

Read more

Block Management Ltd

See how One Net Business allows Block Management Ltd to communicate effectively as they visit and manage properties across the UK. 

Read more

Clarkson Safety Services respond 50% faster with One Net Business

Discover how Vodafone One Net Business enabled Clarkson to respond to fire alarm calls in 30 minutes instead of an hour.

Read more

Get in touch with us (for businesses with 10-249 employees)

Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

Call us

Call us by selecting the best number that matches your business need

Call me back

Busy right now? We’ll call you

Request a callback

Online help centre

FAQs, guidance and info

Get online support

Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

Foundation

Tiered

DPA Process for End Users

Bar CTN (Lost or Stolen)

Request PUK Codes

Device Support

Voicemail Reset

Make PAC Requests

Raise a Coverage Issue

VCO Log-In Support

SIM Activations /SIM Swaps

Request a Non Chargeable Recovery Call Back**

Request a Chargeable Recovery Call Back**

Lift International + Roaming

Cancellation Procedure

Request NUC Codes

Change Diverts

Lift Content Control

Sure Signal Support

Chargeable Requests

Unbar CTN

User Secretaries Allowed***



**Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

***Applies to main contacts only who can complete requests on behalf of an end user.

* Source: Omdia 2022 Future of Work survey

Unified Communications for large businesses

Discover joined-up business communications, bringing your fixed, mobile and messaging services into a single cloud-based platform.

Contact us

Why Unified Communications for large businesses?

The need to modernise

BT is switching off PSTN by 2027, ending legacy on-premises support.

New ways of working

In the new world of hybrid working, remote connectivity is no longer just nice to have, it's a necessity.

Changing attitudes

Employees increasingly expect cloud-based productivity tools as standard.

Enhanced productivity

53% of employees reported improved productivity through hybrid working. *

Integrated calling services

Integrate calling with collaboration tools to boost business efficiency.

Vodafone Business UC with RingCentral

Modernise your business communications with an industry-leading calling service. Integrate calling into collaboration and UC tools, including meetings, messaging, file sharing and more.

View Vodafone Business UC with RingCentral

One Net Business

Get your fixed lines and mobile phones working together as one network. Boost your desktop and tablet connectivity further by including Microsoft 365, for a fully unified solution.

View One Net Business

Make external calls with Microsoft Teams

Vodafone Business Operator Connect

The quickest, simplest way to integrate your calling into Microsoft Teams, with a range of cost-effective plans.

View Vodafone Business Operator Connect

Microsoft Teams Phone Mobile

Connect all your communications through Microsoft Teams – integrated with your mobile device and connected to our award-winning network.

View Microsoft Teams Phone Mobile

Vodafone Business Direct Routing

Integrate calling into Microsoft Teams within complex working environments, while keeping your existing phone system.

View Vodafone Business Direct Routing

Solving your business challenges

Challenge

Solution

Bring together voice, video, email, chat, and file-sharing, on a single cloud-based platform.

Vodafone Business UC with Ring Central

Integrate inbound landline and mobile communication with a virtual landline service and a single customer-facing number.

One Net Business

Enable your people to use a single mobile number and identity to make all their calls, whether using Microsoft Teams or a mobile phone.

Microsoft Teams Phone Mobile

Consolidate disparate telephone systems into Microsoft Teams, supporting hybrid working and reducing complexity.

Vodafone Business Direct Routing

Easily add new users to your existing Microsoft Teams calling plan under a single cost-effective contract.

Vodafone Business Operator Connect


Insights and resources

Learn how Unified Communications is modernising the workplace.

Vodafone Business Unified Communications (VBUC) helps National World become more agile

Learn how VBUC with RingCentral enables a leading media organisation to be more productive and reactive to deadlines.

Read more

Clarkson Safety Services respond 50% faster with One Net Business

Discover how Vodafone One Net Business enabled Clarkson to respond to fire alarm calls in 30 minutes instead of an hour.

Read more

Get in touch with us (for businesses with 250+ employees)

Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

Call us

Existing customers call 191

0808 099 8877

Call me back

Busy right now? We’ll call you

Request a callback

Online help centre

FAQs, guidance and info

Get online support

Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

Foundation

Tiered

DPA Process for End Users

Bar CTN (Lost or Stolen)

Request PUK Codes

Device Support

Voicemail Reset

Make PAC Requests

Raise a Coverage Issue

VCO Log-In Support

SIM Activations /SIM Swaps

Request a Non Chargeable Recovery Call Back**

Request a Chargeable Recovery Call Back**

Lift International + Roaming

Cancellation Procedure

Request NUC Codes

Change Diverts

Lift Content Control

Sure Signal Support

Chargeable Requests

Unbar CTN

User Secretaries Allowed***



**Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

***Applies to main contacts only who can complete requests on behalf of an end user.

* Source: Omdia 2022 Future of Work survey


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