To keep your Pay as you go number active, you need to use it for at least one chargeable activity - like sending a text or topping up - every 180 days.
If you don't top up or use any credit for 90 days, we'll send you a text explaining that your account will expire in another 90 days.
To avoid this, simply use your phone for a chargeable activity after you receive the reminder text. This will let you carry on as normal with your current number.
However, if you don't use your phone within that 90-day period, your mobile number will be disconnected and will no longer work.
Read more in our terms and charges.