Network and coverage terms and conditions

• Full verification of the Nation's Network substantiation (PDF)

• See our standard charges for ending a call

We manage the sort of information, entertainment and communication you get on your phone and other devices, such as dongles and tablets. This is to protect our network from getting too busy.

Read about the four different types of traffic management:

• Broadband and talk (PDF)

• Mobile broadband (PDF)

• Phone and SIM only (PDF)

• Dongles, laptops and tablets (PDF)

Ofcom, the independent regulator of the UK communications industry, has produced more information on traffic management

• Vodafone WiFi calling

• Vodafone WiFi on the London Underground - before April 2021