Rapid Insurance

With Vodafone Rapid, if your business phone is lost, stolen or broken, we aim to get a replacement to you anywhere in the UK in four hours. 


A promise you can rely on 

A replacement phone is with you in four hours (most UK locations) – or we give you £10 for every hour of delay*. 

No need to hang around 

Nominate someone else to accept delivery for you. 

Connected straight away

Your replacement device is charged and ready to use right out the box. 

Making a claim is quick and easy 

No forms for you to fill – an insurance claims team adviser will arrange delivery. 

Our range of business insurance plans for phones  

What you are covered for

Business Damage & Breakdown
Insurance including Rapid

Business Standard Insurance
including Rapid

Accidental Damage



Mechanical Breakdown (out of warranty)

Unlimited Worldwide Cover

Vodafone Rapid
(4-hour phone replacement service)

Authorised user cover

Up to £200 Accessories Cover

Tablet Cover

Excess Charge

£25or £50 for Apple devices


Monthly price per device



Existing customers

Rapid Insurance is part of our Business insurance cover options, which are available with any of our
Small Business Mobile plans.

from £6 a month (exc. 20% VAT)

Not a business customer yet?

You can add Rapid Insurance to any of our Small Business Mobile plans. Simply choose the plan that suits you and add Rapid Insurance from the range of Business Add-ons before checkout.

Pick a phone to insure

Browse our range of business phones and add Rapid Insurance at checkout.

See Phone plans

SIM only deals

Browse our range of SIM only deals and add Rapid Insurance at checkout.

See SIM only deals

“My phone is a vital tool in running the business and the fact that I had that replacement within four hours was absolutely essential. With Rapid Insurance, I’ve got reassurance that whenever anything unexpected happens, I’m covered.”

Always connected

As a small business owner, you’ll know how vital your phone is to staying connected to your customers and organising your day. With Vodafone Rapid you’ll have the assurance that whatever happens to your phone – whether it’s lost, stolen or accidentally damaged – we’ll aim to put a replacement in your hand within four hours, wherever you are in the UK.** 

Explore related solutions

One Net Anywhere 

Reassure customers with a single contact number that looks like a landline. 

See One Net Anywhere 

Business support

Access to HR and Legal experts, for your peace of mind as you focus on your business growth. 

Get Business support

Device support  

Instant access to expert technical support for the devices and gadgets you and your business rely on every day. 

Get Device support

Frequently Asked Questions

*Up to a maximum of £40
**A small number of locations and venues aren't eligible for 4-hour delivery. You can find more information, along with details of our daily cut-off and opening times in our terms and conditions

Get in touch

1-9 employees

Give us a call – see how we can help your business reach its full potential.

0808 060 0802

Existing customers call 191

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