How to use your Network Unlock Code

The Network Unlock Code or NUC (sometimes called a Network Unlock PIN or NUP, or Network Control Key or NCK) allows you to unlock a mobile phone from its original network. If you already have a NUC, here's how to use it.

If you’ve not received a NUC but need one, go to our Request a NUC page.

If you need to unlock your phone in another way, see our Unlocking your phone page.

Which phone do you want to unlock?

Choose the brand of your phone to see how to use your NUC.

How to use your NUC

Insert a non-Vodafone SIM
Turn on the phone. The screen will display Network Locked
Enter your NUC
Press OK

You will receive an email to confirm the handset has been unlocked
Insert a non-Vodafone SIM
Follow the on-screen instructions to set up iCloud and iMessage/FaceTime

Turn off the radio on the phone. Failure to do this could result in it becoming unusable.
From the home screen, go to Options > Advanced Options > SIM card
Type mepd to bring up the personalisation options
Type mep then press and hold the ALT key and press 2. You are now prompted for the unlock code
Type in the NUC and press Return
Restart your phone by removing and replacing the battery

Insert a non-Vodafone SIM
Turn on the phone. The screen will display Network Locked
Enter your NUC

Insert a non-Vodafone SIM
Turn on the phone. The screen will display Network Locked
Enter your NUC

Your device is already unlocked. Simply insert a non-Vodafone SIM to use on another network.

Insert a non-Vodafone SIM
Turn on the phone. The phone will prompt to enter the Unlocking Code
Enter your NUC
Press OK

Insert a non-Vodafone SIM
Turn on the phone. The phone will prompt to enter the Unlocking Code
Enter your NUC
Press OK

Make sure your device is fully charged or connected to a power supply
Reset the device
Insert your new network SIM card
Turn the device on. It will display Invalid SIM
Connect the device to your PC or laptop using a USB cable
Open an internet browser and type 192.168.8.1 in the address bar
When prompted, enter your unlock code and choose Apply

Your device is already unlocked. Simply insert a non-Vodafone SIM to use on another network.

Turn on the phone
From the home screen press the Call button (or enter the dialling menu) and then enter the following text: 2945#*855# (an unlock menu will automatically appear)
Select Service Provider Lock
Enter your NUC and press Ok (the phone will be reset automatically)
Switch off the phone insert the SIM card for your new network

Turn on the phone
From the home screen press the Call button (or enter the dialling menu) and then enter the following text: 2945#*722# (an unlock menu will automatically appear)
Select Service Provider Lock
Enter your NUC and press Ok (the phone will be reset automatically)
Switch off the phone insert the SIM card for your new network

Turn on the phone
From the home screen press the Call button (or enter the dialling menu) and then enter the following text: 2945#*850# (an unlock menu will automatically appear)
Select Service Provider Lock
Enter your NUC and press Ok (the phone will be reset automatically)
Switch off the phone insert the SIM card for your new network

Turn on the phone
From the home screen press the Call button (or enter the dialling menu) and then enter the following text: 2945#*870# (an unlock menu will automatically appear)
Select Service Provider Lock
Enter your NUC and press Ok (the phone will be reset automatically)
Switch off the phone insert the SIM card for your new network

Turn on the phone
From the home screen press the Call button (or enter the dialling menu) and then enter the following text: 2945#*160# (an unlock menu will automatically appear)
Select Service Provider Lock
Enter your NUC and press Ok (the phone will be reset automatically)
Switch off the phone insert the SIM card for your new network

Turn on the phone
From the home screen press the Call button (or enter the dialling menu) and then enter the following text: 2945#*440# (an unlock menu will automatically appear)
Select Service Provider Lock
Enter your NUC and press Ok (the phone will be reset automatically)
Switch off the phone insert the SIM card for your new network

Turn off the phone
Insert a non-Vodafone SIM
Turn on the phone
Follow the displayed instructions and enter your NUC when prompted

Turn off the phone
Insert a non-Vodafone SIM
Wait for the SIM Unlock screen to open
Type in your NUC and press enter

Turn off the phone
Insert a non-Vodafone SIM
Turn on the phone. Enter NCK will be displayed
Enter your NUC
Press Validate or OK

Insert a non-Vodafone SIM
Turn on the phone. The will phone show the SIM Network Unlock PIN
Enter your NUC and press unlock. The screen will display Network Unlock Successful

Insert a non-Vodafone SIM
Turn on the phone
Enter your NUC

Turn off the phone
Insert a non-Vodafone SIM
Turn on the phone. The phone will prompt for the network unlocking code
Enter your NUC

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