Refurbished phones

Get the phone you love for less

Quality assured - All phones are professionally checked, repaired and tested so they’re as reliable as a new phone

12-month warranty - Keep your phone up and running for no extra cost, with repair fees included in your plan

14-day returns - If you change your mind, we give you 14 days to cancel or return and get your money back

Friendlier for the planet - Give a phone a second life

Shop our refurbished range

Explore the latest second-hand phones in Like New condition - exclusive to online

Like New

Apple

iPhone XR 64GB (Like New)

 
From
£16 a month*
£19 upfront

On a 36-month Phone Plan  (£6pm)
with a 24-month 2GB Airtime Plan  (£10pm)

Get the iPhone XR
Like New
Apple iPhone 13 Pro (Like New)

Apple

iPhone 13 Pro 128 (Like New)

 
From
£45 a month*
£49 upfront

On a 36-month Phone Plan  (£23pm)
with a 24-month 6GB Airtime Plan  (£22pm)

 

Get the iPhone 13 Pro
Like New
Samsung Galaxy S21 5G (Like New)

Samsung

Galaxy S21 5G (Like New)

 
From
£34 a month*
£29 upfront

On a 36-month Phone Plan  (£17pm)
with a 24-month 2GB Airtime Plan  (£17pm)

 

Get the Samsung Galaxy S21 5G

What’s Like New?

Our second-hand phones in Like New condition look and function like a new phone, but for a bargain price. They have no signs of use and are in top working condition.

Most of these phones are unused – they’ve been bought brand new and returned to us within 14 days because the original buyer changed their mind.

Plus they’re fully tested, so you can be confident they’re just as reliable as a new phone.

What’s included?

USB charging cable - All refurbished phones are equipped with a USB cable* to charge your phone from a laptop, computer, or to connect to a mains adapter.

12-month warranty - If your device breaks down through no fault of your own, we’ll get you back up and running in no time.

Branded box - All refurbished phones are re-packaged in a branded box made from 100% recyclable materials, so you’ll get that new-phone-feeling when it arrives.

Friendlier for the planet and your pocket

Give a phone a second life, while saving money at the same time.

Pocket and planet-friendly

Trade-in to save even more

Trade in your old phone to save money on a new or refurbished one. Find out how much it could be worth with an online quote, and we’ll give you the amount in cash or bill credit towards your next purchase.

We continually check our prices against the market to ensure you’re getting the best possible price.

For more information and terms about our Trade-in, see here

FAQs

Buying a refurbished phone from us isn’t the same as buying a second-hand phone from your friend or an auction site. Our refurbished devices have been professionally checked, repaired with new interior (if needed) and extensively tested before we sell them on.

We make sure all our refurbished devices are fully functioning, then re-package them in a Vodafone branded box equipped with a USB charging cable and SIM eject pin if it’s an iPhone. They also include a 12-month warranty.

There’s little difference between our refurbished phones and a new one – they look and function like a new phone, but they’re not brand new in the box.

Our refurbished devices have been returned to us within the 14-day returns period. Not because they’re faulty or damaged. The previous owner simply decided it wasn’t the right choice for them.

There are no signs of use and it’s in top working order. The main difference is the reduced price, eco-friendly packaging, and the accessories included.

You get to enjoy the latest models with a massive saving, simply because they’re not brand new in the box. Our refurbished devices are just as reliable as a new phone, because we restore any old or tired interior parts with new parts. It also come with a 12-month warranty.

It’s also friendlier for the planet. Buying a refurbished phone gives a phone a second life.

Each refurbished device will include:

  • Our very own eco-friendly box
  • USB cable
  • SIM eject pin (if applicable)

Not included:

  • Headset/earphones
  • Mains adapter
  • Manual

All phones are extensively checked for any cosmetic damage.

There’s an LCD and screen inspection at a distance of 250-300mm from the surface which checks for spots, specks, dust, debris, stains, smudges, bubbles, bright or dark areas and scratches.

The front case, keypad, rear case and both sides are inspected for scratches, plastic imperfections and dull or shiny spots.

 

Our returns policy gives you 14 days to change your mind, whatever the reason, and you can cancel or return your order within 14 days from when you receive the order. Other charges may apply to use the Services until you cancel your order.

To make a claim under our 14-day returns policy, you'll need to tell us that you want to cancel your Service(s). To confirm your cancellation, contact us on 03333 040 191. Standard call charges apply.

The 12-month warranty covers any faults or problems you may have with the hardware or software. It doesn't cover accidental or liquid damage.

Accessories that come in the box when you buy your device also get a 12-month warranty

For more information and terms on our 12-month warranty, see here

No – refurbished phones are exclusive to online and aren’t available to buy in our stores.

Legal terms

To charge this product from the mains, you’ll also need a mains adaptor to attach to the USB cable. You’ll need to buy this if you don’t already own one.

Old plugs may not charge new handsets at optimum speeds

Representative example for Device Plans

Example Phone / Watch Plan breakdown

Total cost of phone 

£1,000 

Upfront cost 

£100 

APR 

0% 

Total credit amount 

£900 

Length of contract 

36 months 

Monthly Phone Plan cost 

£25 

Figures used in the above (other than the representative APR) are for illustrative purposes only.


Saving claims verification: see details on the relevant product page.

VAT: All pricing inclusive unless stated otherwise. For prices stated exclusive of VAT, the VAT rate payable is 20%.

5G: You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. Click here for details about our 5G network

Roaming in more destinations than any other UK network: for verification, please see our roaming page

Gift with Purchase: see details on product page including any additional terms.

Ultimate Flexibility: For verification, see the Ultimate Flexibility details
 

*Annual Price Rise

Pay Monthly Plans (excluding Home Broadband): Monthly price shown and all out of bundle charges will increase each April by the Consumer Price Index rate published in January of that year, plus an additional 3.9%. If you have a Device Plan, this will not affect your monthly Device Plan payments.

Home Broadband: Monthly price will increase each April by the Consumer Price Index (CPI) rate of inflation published in January that year, plus an additional 3.9%. Excludes Pro Xtra Broadband plans currently within there minimum commitment period. Monthly price will increase by £10pm at the end of your 24 month plan (excludes Pro, Pro Xtra and Pro with Alexa plans).

See vodafone.co.uk/pricechanges for details

Pay Monthly

Minimum term agreement, credit check and terms apply

Device plan: means a Consumer Credit Agreement over a period between 3 – 36 months. A Monthly Airtime Plan (Xtra Plan) is required with your Device Plan. Device Plans up to 12 months require either a 12 or 24 month Monthly Airtime Plan. Device Plans over 12 months require a 24 month Monthly Airtime Plan. You can pay off your Device Plan early, and if you do, you can then keep your Airtime Plan on a 30-day contract or leave. If your Airtime Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly).

Pay for your phone / watch in one go: If you would like to pay for the full cost of your phone / watch upfront, you can do this in one of our stores. You will need to purchase a Monthly Airtime Plan at the same time.

Minutes and texts: to standard mobiles and landlines (UK: 01, 02, 03) and standard SMS in the UK and our inclusive roaming destinations. A one-minute minimum call charge applies.

Data: a 25GB fair roam policy on all Pay monthly plans, for each 30-day period applies in our inclusive roaming destinations.

Unlimited data: available on Unlimited Lite Plan (max download and upload speed of 2Mbps), Unlimited Plan (max download and upload speeds of 10Mbps) and Unlimited Max Plan. Speed may vary by a number of factors.

Roaming: using your home plan in the Republic of Ireland and Isle of Man (Zone A) is included in all of our Pay Monthly plans. For roaming in other destinations, charges will apply depending on which plan you are on. A 25GB roam fair use policy applies for each billing month.

  • Click here for information on the latest roaming change
  • Click here for information on roaming with Vodafone
  • Click here for a list of our inclusive roaming destinations

Trade-in: to trade in your device, please visit:  https://tradein.vodafone.co.uk

Upgrade from month 3 means:

  • Buying new Device Plan (which is a Consumer Credit Agreement) and an Airtime Plan; and
  • paying off the remaining amount on your current Device Plan prior to upgrading.

Benefits for selected Xtra Plans:

  1. Unlimited Picture Messaging (MMS): within the UK and our inclusive roaming destinations.
  2. Device Care: for the duration of the plan only. Applicable for IOS and Android phone devices. Includes a health check giving you an indicator of the battery health and a valuation service giving you an estimated resell value of the phone.
  3. 50% off Smartwatch Connectivity : for compatible cellular (not WiFi only) smartwatches. Smartwatch Connectivity Plan (via Vodafone OneNumber) lasts for 30 days and will automatically renew every 30 days unless cancelled. The plan is £7 a month reduced to £3.50 a month. Discount not applicable to customers on a £5 OneNumber Connectivity or to customers on an existing 24 month watch plan.
  4. Unlimited Data Booster plus Inclusive Roaming in 51 European Destinations: 24 month Xtra Plans come with 6 boosts and 12-month plans with 3 boosts. Each boost provides unlimited data for 30 days. Inclusive Roaming in 51 European destinations allows you to use your monthly allowance of minutes, text and data to roam at no extra cost in our Zone A and B destinations. A 25GB roam fair use policy applies each billing month. Find more information and destinations on our roaming page
  5. Inclusive Roaming in 83 Worldwide Destinations: Roam at no extra cost in 83 destinations worldwide (Zone A, B and C destinations) on selected Xtra Plans. A 25GB roam fair use policy applies each billing month. Find more information and destinations on our roaming page

Total Care Warranty: 24 month warranty starts from the date of purchase of a handset from Vodafone either on a Device Plan or outright. Warranty only applies to manufacturer faults. Not applicable with Refurbished Phones. Find out more about Vodafone Total Care Warranty

Battery Refresh: applicable for phone devices purchased either on a Device Plan or purchased outright from Vodafone, with a Vodafone Pay Monthly Plan. Is available for the length of the plan (minimum of 2 years and maximum of 3 years). Battery Refresh is not available for phones that have been cracked, smashed or have water damage (damage that would not be covered under a manufacturer warranty) and chargeable repairs can be offered. Download the My Vodafone app to access the Battery Refresh Tool. Not applicable for Watch Plans or Refurbished Phones.

Smartwatch / Watch Plans

Watch Plans require a Vodafone pay monthly airtime plan and a Connectivity Plan (via Vodafone OneNumber). Lasts for 30 days and will automatically renew every 30 days unless cancelled. Terms apply.

Home Broadband

For Home Broadband details and terms go to our Home Broadband page

910Mbps average download speed via a wired connection.

Vodafone Together: customer can get i) a monthly discount on Home Broadband plan and ii) 30% off additional mobile airtime plans of 12 months or more, for the duration of their contracts. Additional mobile plans are Pay Monthly SIM only, Airtime or Mobile Broadband plans. Discounts can’t be used in conjunction with any other discounts. Terms, eligibility & details: vodafone.co.uk/broadband-sim-only-deals

Insurance

These terms are available in our terms and conditions pages

  • If you’re a consumer go to Consumer then Insurance then Insurance – Current
  • If you’re a sole trader go to Business then Insurance then Insurance – Current

Pay As You Go

Unlimited Bundle: An Unlimited Pay as you go Bundle lasts for 30 days. Your bundle will automatically renew every 30 days if you have enough credit. To opt out call 2345. Unlimited minutes and texts: minutes to standard mobiles and landlines (UK: 01, 02, 03) and standard texts (excluding MMS) in the UK and our inclusive roaming destinations. Roaming data is capped at 25GB for each 30-day period in our inclusive roaming destinations.

Pay as you go Bundles (Big Value Bundle): Minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and data (excluding entertainment packs and Extras) to use in the UK and our Europe Zone. Last 30 days. Automatically renews every 30 days if you have enough credit. Opt out by calling 2345Pay as you go Bundles are also known as Big Value Bundles.

Total Rollover: Any unused allowance from your current Pay as you go Bundle will only rollover from one bundle to the next, for use in the next 30-day period, if your Pay as you go Bundle renews automatically.

Awards

Very Me Awards 

  1. VeryMe won A Silver in the Brand Partnership Activation of the Year category and a Gold in the Loyalty Activation of the Year category at the 2020 IPM Awards. See verification on the IPM website.
  2. VeryMe helped Vodafone win Best Network for Loyalty and Retention at the Mobile Industry Awards 2020. See verification on the Techrader website.
  3. Vodafone VeryMe, TMW Unlimited and Mando-Connect won Best Use of CRM at the Loyalty Magazine Awards 2020. See verification on the IPM website

The UK’s reliable, award-winning network​: The UK relies on Vodafone as a network provider as it: i) powers critical national infrastructure & 68% of blue-light services, ii) has coverage in 99% of UK homes; and iii) covers 96% of the UK. Full details & awards: www.vodafone.co.uk/network  

 

Full Terms and Conditions

For full terms and conditions, visit our terms and conditions page 

 

Finance subject to status and credit checks. 18 +. Direct debit required. Credit provided by Vodafone Limited, FCA reference Number: 712210, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN