Welcome to Vodafone

Get started with Vodafone Mobile Broadband

Here’s everything you need to know about our mobile broadband service.

On Android, iOS, dongle and mobile WiFi 

  • Android –put the SIM in your device and choose Pay as you go from the list when it appears  

  • iOS – Put the SIM in your device, you'll then need to update your settings: Settings > Mobile data > Mobile Data Options > APN settings > Change the APN to wap.vodafone.co.uk for both mobile data and hotspot  

  • Dongle or mobile WiFi – put the SIM in your device and it'll connect to the network automatically  

 The APN settings for all other devices will be set up automatically: 

  • APN: wap.vodafone.co.uk 

  • Username:wap 

  • Password: wap 

Register your mobile broadband through My Vodafone – you'll need your 11-digit mobile broadband number. 

How to find your mobile broadband number: 
iPad or tablet
  • Tap to open your Vodafone Mobile Broadband software 

  • Expand the menu and choose Diagnostics – your mobile broadband number should be displayed  

 Data dongle and mobile WiFi device
  • Plug your device into your computer's USB port 

  • Open your Vodafone Mobile Broadband software 

  • Expand the menu and choose Diagnostics – your mobile broadband number should be displayed  

Can't find Diagnostics in the menu? Make sure you've got the latest Vodafone Mobile Broadband software installed for Windows or macOS

You'll need your mobile broadband number to add a data pack. 

  • In the My Vodafone app

  • Online at My Vodafone

  • By calling 46210 free from a Vodafone mobile, or 03333 044775 from any other mobile or landline (standard call charges apply)

Need more help?

Get personal with VeryMe Rewards

Whether you're on the go, catching up with friends or taking it easy at home, we've got stacks of rewards for you to enjoy. Find VeryMe Rewards on the My Vodafone app - available for iOS and Android.

Say hi to TOBi

Say hi to TOBi, our friendly virtual agent. Always online when you're in need, TOBi responds instantly so there's no waiting around.