Get in touch
Call us
Call us to speak to our dedicated complaints team on 0333 3040 441
Available Monday - Friday 8am to 9pm and Saturday - Sunday 8am to 8pm.
Calls to us will come out of your plan’s inclusive minutes, whether you’re with us, another network, or calling from a landline. If call charges do apply, they’ll be set at the national rate.
Chat to us
Talk to one of our team members through our online chat.
Available 9am - 5pm
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The code we follow
Our Code of Practice guides how we handle your complaint. If you’re unhappy with the outcome, find out more here.