Transferring your number and agreement

Use this form to transfer your number and agreement to another individual, business or organisation. Please leave 2 working days for transfers to individual accounts and up to 10 working days for transfers to business accounts.

You can’t use this form to transfer all types of account. If you’re:

  • Moving home and want to tell us your new address – visit our home moves page
  • Changing your name – use our name change form
  • A VOXI customer – contact VOXI
  • A Vodafone Partner customer – please contact your partner directly
  • A large business – contact your account manager

We can only process your request if you pass the necessary ID and credit checks, and meet these criteria:

  • The account holder is 18+
  • You're not planning to upgrade – you won't be able to upgrade for 90 days after transferring your number and agreement
  • You've paid off any outstanding balances on your account – if you haven't, get in touch with us to pay

All fields are required


I'd like to transfer my: