Use this form to transfer your number and agreement to another person or business.
Before we transfer your account, we need to run an identity and credit check.
The new owner will need to register for a new My Vodafone account
If you have an Airtime and Device Plan with us, you can only transfer your Airtime Plan. Your Device Plan will stay registered to you. If you have an insurance policy with us, your policy will continue until you’ve paid off your Device Plan. Once it has been paid off, it’ll be cancelled automatically.
All fields are required
I'd like to transfer my:
Do you want to change the account type, either from a personal to business account / business to a personal account?
Please note that we are unable to transfer Broadband accounts from Personal to Business or Business to Personal at present. For further information please contact us on 0333 040 191 (free from UK mobiles and landlines) or simply 191 on your Vodafone mobile or landline. Please do not complete this form as we will not be able to action this request via this tool.
Do you require your Home Broadband service to be moved to another address?
Sorry, we're currently unable to transfer Broadband accounts if the address is changing.
Please call us instead to discuss further options: 0333 040 191 (free from UK mobiles and landlines),
or 191 (free from your Vodafone mobile or landline).
I'd like to transfer my number from a:
Important: If you have an Airtime and Device Plan, you can only transfer the Airtime Plan to someone else. The Device Plan will stay with you. If you have insurance on your Device Plan and haven’t paid off your loan, your plan policy will continue until the loan has been paid in full. Only after your loan is paid off will the plan policy be cancelled. If you have insurance, but you’ve already paid off your loan, your insurance will cancel when we transfer the number to the new owner.
About the current account holder:
The address you provide here will need to match our records for security.
Your account number is on the welcome email or letter we sent
to you when you first joined. You can also find it on any bill
or by logging in to My Vodafone.
Before you submit your request, the current account holder must agree
to the following:
I hereby agree to transfer the following account to the person
named below. I understand and agree that I am fully liable for
the payment of all charges resulting from the use of the
services and complying with the terms and conditions of my
agreement until the date the transfer is complete.
I understand that by transferring service(s) away from my account
that this may mean I lose any Vodafone Together discounts I currently
qualify for (if applicable).
Once the transfer is complete, I will have no further liability in
respect of the services. If the transfer cannot be completed and
I do not wish to continue with my agreement, I will have to
terminate it and may be subject to early termination fees.
About the proposed new number owner:
I'm transferring ownership to a:
Personal AccountBusiness Account
Is the recipient an existing Vodafone customer?
Your account number is on the welcome email or letter we
sent to you when you first joined. You can also find it on
any bill or by logging in to My Vodafone.
Please provide us with your bank details so that we can create your
new account, including setting up a new Direct Debit
Before you submit your request, the proposed new owner of the number
must agree to the following:
When taking ownership of the account, please be aware of the
Please tick this box to confirm you have read and agree to all
of the above terms.
About your new plan
Before completing the transfer, we'll confirm with you the agreement
details, including monthly charge, inclusions and remaining tenure
on your plan.
For all charges relevant to your plan, please
read our terms.
We aim to be able to transfer the account to the plan with the same
inclusions and same monthly charge. However, in some cases this may
not be possible. If the plan being transferred is not available,
we'll inform you of this before completing the transfer.
I consent to an identity check and a credit check to assess my
eligibility. I understand that these must be successful in
order to proceed with the transfer.
I hereby agree to take ownership of the above account and
associated Pay monthly agreement from the date of the
transfer. I understand and agree that I will be liable for the
payment of all charges resulting from the use of the service
and complying with the
terms and conditions
from the date the transfer is complete.
I understand that my personal data will be processed in
accordance with the