Transferring your number and agreement

Use this form to transfer your number and agreement to another person or business.

How long will it take?
  • 24 hours to transfer to another person
  • Five working days to transfer to a business

Before we transfer your account, we need to run an identity and credit check.
The new owner will need to register for a new My Vodafone account

We can only transfer your account if:
  • The new account holder is over the age of 18
  • You're not planning to upgrade – you won't be able to upgrade for 90 days after transferring your number and agreement
  • You've paid off any outstanding balances on your account. If you have any issues, please contact us
This form can’t be used for:
  • Moving home and telling us your new address – visit home moves
  • Changing your name – use our name change form
  • VOXI customers – contact VOXI
  • Vodafone Partner customers – contact your partner directly
  • Large businesses – contact your account manager

If you have an Airtime and Device Plan with us, you can only transfer your Airtime Plan. Your Device Plan will stay registered to you.
If you have an insurance policy with us, your policy will continue until you’ve paid off your Device Plan. Once it has been paid off, it’ll be cancelled automatically.

All fields are required


I'd like to transfer my: