Transferring your number and agreement

Use this form to transfer your number and agreement to another individual, business or organisation. Please leave 2 working days for transfers to individual accounts and up to 10 working days for transfers to business accounts.

There are some scenarios where you'll need to follow different steps to transfer your number and agreement:

  • You're moving your home broadband to another address – head to our home moves page
  • You're a VOXI customer – contact VOXI
  • You're a Vodafone Partner customer – please contact your partner directly
  • You have a large private, corporate or public sector account – please contact your account manager

We can only process your request if you pass the necessary ID and credit checks, and meet these criteria:

  • The account holder is 18+
  • You're not planning to upgrade – you won't be able to upgrade for 90 days after transferring your number and agreement
  • You've paid off any outstanding balances on your account – if you haven't, get in touch with us to pay

All fields are required


I'd like to transfer my: