Vodafone Pro Broadband

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Check out our broadband sale

Save on our Superfast Fibre Broadband and get unbreakable Pro Broadband at unbeatable prices. Offers end 29 June.

New Vodafone Pro Broadband

Unbreakable broadband at unbeatable prices from £35 a month


Save over £600 versus BT Halo 3+*

See how we compare

Introducing Vodafone Pro

Vodafone Pro is designed for reliability. Super WiFi ensures coverage in every room, or you can leave your contract for free - guaranteed. 4G Broadband Back-up automatically switches your connection to our mobile network if your fixed connection goes down. And our dedicated team of highly trained experts are on hand if you have any issues.

Reliable WiFi in every room

Our invincible Pro Broadband delivers reliable WiFi in every room or you can leave your contract for free, guaranteed. Super WiFi Boosters extend the range of your signal to ensure WiFi throughout your home.

4G Broadband Back-up

Automatically switch to our award-winning 4G network with new hybrid hub technology, in the unlikely event your broadband goes down.

WiFi Xperts

You’ll have instant access to UK-based expert engineers who will proactively monitor and fix any issues you might have.

More reasons to choose Pro
Vodafone Together discount

Save up to £3 a month if you’re an existing Vodafone mobile customer.

Intelligent WiFi

Automatically optimises your signal, giving all your devices the fastest, most reliable connection

Unlimited usage

Stream, game and download in complete confidence with no caps on usage

Security

Enjoy peace of mind with 12 months free Norton 360 Premium subscription included – powerful antivirus protection and parental control to safeguard you and your family.

What is fibre broadband?

Out of this world speeds

We have broadband speeds to suit your needs, with average download speeds from 35Mbps up to 900Mbps – fast enough to handle anything you can throw at it.

What is fibre broadband?

Faster Fibre Promise

Upgrade to faster, more reliable, full fibre broadband technology at no extra cost, when it becomes available for your home. That’s a promise.

What is fibre broadband?

Compare Vodafone Pro to the competition 

Vodafone Pro Superfast 2
BT Fibre 2 with Halo3+
EE Fibre Plus with Smart WiFi
Average speed63 Mbps67 Mbps67 Mbps
Contract length24 months24 months24 months
Automatic 4G Back-up*-
Automatic 4G Back-up Data Allowance50GB initial allowance, free extra data available via WiFi ExpertsUnlimited data-
WiFi Guarantee -
Dedicated Customer Support Team*-
Home Visits by Tech Experts*--
Proactive Line Checks-
Free full fibre upgrade (When available)-
Existing mobile customer offer*Up to £3 monthly discount£5 monthly discount. Double Mobile Data10% Off Broadband. 5GB Mobile Data Boost
Inclusive Premium Security
Total Monthly Cost£35.00£65.99£41.00
Upfront Cost£0.00£9.99£0.00
Total Cost£840.00£1,513,75£984.00
Vodafone saving over 24 months-£673.75£144.00
FDM logo
 

Independently verified by FDM on behalf of Vodafone

This comparison is not intended to give you any advice in relation to any aspect of any product or service other than the price and the usage allocations of the compared offerings. Other factors such as network coverage and reliability and the provider’s terms and conditions are also relevant things to consider when making a decision. This comparison is just one information point among others you should consider before making a decision. Prices are derived from the provider websites of the providers listed above on 10th June 2021, but you should check with the compared provider to confirm they are still current. For more information on how these comparisons are prepared please email comparisons@fdm.uk.

*This table compares selected features inclusive with broadband packages provided by Vodafone, BT and EE. 

Automatic 4G Backup: Our WiFi Xperts, Vodafone’s dedicated home broadband service team, are available over the phone 8am to 9pm Monday to Friday and 8am to 8pm Saturday & Sunday (and public holidays) to assist with any technical problems you have with your broadband. The WiFi Xperts will try to resolve any technical issues you have with your broadband but they may not be able to do so in all cases. Our WiFi Xperts will not visit you at your home and will only try to resolve issues remotely, but they can arrange for an engineer to visit your home if needed. BT Halo3+ provides customers with 2x, two-hour home visits from a BT Home Tech Expert, available 7 days a week, at no extra cost as part of their package. This service is worth £30 per visit and is chargeable to non-BT Halo3 or Halo3+ customers. EE’s 4G Backup service is provided via an EE 4G Mini Hub and is not automatic. Customers must notify EE of an issue with their fixed line broadband and will receive a 250GB data boost to their EE 4G Mini Hub device. The data boost lasts 30 days and does not roll over. One data boost only in any 30-day period.

Dedicated Customer Support Team: Our WiFi Xperts, Vodafone’s dedicated home broadband service team, are available over the phone 8am to 9pm Monday to Friday and 8am to 8pm Saturday & Sunday (and public holidays) to assist with any technical problems you have with your broadband. The WiFi Xperts will try to resolve any technical issues you have with your broadband but they may not be able to do so in all cases. Our WiFi Xperts will not visit you at your home and will only try to resolve issues remotely, but they can arrange for an engineer to visit your home if needed. BT Halo3+ provides customers with 2x, two-hour home visits from a BT Home Tech Expert, available 7 days a week, at no extra cost as part of their package. This service is worth £30 per visit and is chargeable to non-BT Halo3 or Halo3+ customers. EE broadband with Smart WiFi does not include an equivalent proposition.

WiFi Guarantee: Vodafone’s and BT’s WiFi Guarantee offers up to 10Mbps in each room with up to 3 WiFi boosters provided at no additional monthly cost. Vodafone customers that don’t receive 10Mbps in every room may be able to leave their contract without penalty by contacting customer services within 30 days of receipt of their third WiFi booster. BT customers that don’t receive 10Mbps in every room may be eligible to claim £100 as a one-off bill credit to their BT Broadband account. EE’s Smart WiFi does not offer a throughput guarantee or compensation for speeds achieved by each WiFi disc.

Free Full Fibre Upgrade: “Free full fibre upgrade” refers to an upgrade in the technology used to provide the service to a customer’s address. Once Fibre-to-the-premises technology becomes available at a customer’s address, Vodafone customers can choose to upgrade to the FTTP technology at no additional cost. A new minimum term may be required. BT customers will receive an upgrade to its Full Fibre 100 (145mbps) package at no extra cost once Fibre to the Premises is available at a customer’s address. EE does not offer an equivalent proposition.

Existing customer offers: Vodafone customers who take or have an eligible 12-month pay monthly mobile product from Vodafone will receive a £2/month discount on their Vodafone Pro Broadband plan for as long as they remain a Vodafone Mobile and Broadband customer. Vodafone customers who take or have an eligible 18-month or 24-month pay monthly mobile product from Vodafone will receive a £3/month discount on their Vodafone Pro Broadband plan for as long as they remain a Vodafone Mobile and Broadband customer. BT pay monthly handset and SIM only customers who live at an address serviced by BT Broadband will receive a £5/month discount on their BT Mobile product and BT Halo customers will get double mobile data for as long as they remain a pay monthly BT Mobile customer and at an address serviced by BT Broadband. BT Broadband customers may also be offered a 10% mobile discount when buying an EE mobile Smart Plan, including as well as Unlimited Data on EE Smart Plans. EE customers who buy an EE fixed Line broadband plan and an EE pay monthly handset or 12-month SIM only mobile plan will receive 10% off the cost of their broadband plan and 5GB extra data on their mobile plan. Customers buying an EE Fibre Max broadband plan will receive a 20GB data boost on their EE pay monthly handset or 12-month SIM only plan.

Savings are calculated based on the monthly cost of each package highlighted in the table and multiplied by 24 months. BT savings vs Vodafone include the value of two Home Tech Expert visits (£30 each) that are inclusive with BT Halo3 and Halo3+ packages. EE offer 18-month broadband packages and the total costs assume customers recontract once their minimum term comes to an end and continue to receive discounted promotional pricing as stated in the table.

Apple TV 4K Availability: Vodafone Pro customers can choose to upgrade their package to a Vodafone Pro Xtra plan at the indicated costs and will receive an Apple TV 4K set top box as part of their service. BT offers BT TV packages, but does not offer its TV service through Apple TV 4K set top boxes. EE broadband customers that are also EE pay monthly mobile customers can choose to upgrade their broadband plan to a selection of packages that include an Apple TV 4K set top box.

TV + Broadband packages

Choose any of our Pro Xtra plans and keep the whole family entertained. You’ll get our lightning-fast, dependable broadband – plus Apple TV 4K on us will bring super-high definition movies, box sets and live TV into your home. Add a free 12-month Apple TV+ subscription, Anytime landline and mobile calls included, and no price rises during the contract, for a truly stellar deal.

Switching is as easy as 1, 2, 3

Switching to Vodafone is easy:

Please note, Virgin Media customers may need to contact their provider directly in order to switch.

Choose your start date and we'll take care of the rest.

We'll contact your current broadband provider so you don't have to.

We'll send out a new hub and Apple TV box - just plug them in and go.

Refer a friend and get £25 each

Get a friend or family member to switch to Vodafone broadband and we'll give each of you £25 Amazon gift card.

Our legal terms

Monthly price will increase each April by the Consumer Price Index rate of inflation published in January that year, plus an additional 3.9%. Excludes Xtra Plans in minimum commitment period.

Vodafone Broadband and Home Phone services: Subject to a credit check, acceptance and availability in your area. Minimum term agreement applies.

Line rental: Line rental is not required with our Broadband and Home Phone services.

Payment: Payment is by Direct Debit. Please note that VAT is included in the advertised prices and charges where required and is applied at the UK standard rate in force unless otherwise stated.

Vodafone Together discount: If you have signed up to an eligible Pay Monthly Mobile plan and a Pro Broadband plan you will be eligible for a discount on your Pro Broadband plan. Both services must remain connected to continue to receive the discount. The discount amount will vary depending on what Pay Monthly Mobile plan you have. Only selected Pay Monthly Mobile plans include unlimited data, texts & minutes. Please see your Home Broadband Charges Guide for more information on discounts.

Vodafone Broadband and Home Phone privacy policy: Please see our privacy policy for information on how we collect, use, share and protect your personal information.

UK’s Best Network: Vodafone received 59.88% of the votes for the “Best Network Provider’’ category vs competitors, by readers of Trusted Reviews who voted in the Mobile poll.  As of October 2020.

uSwitch award: As awarded by uSwitch in February 2019. uSwitch Broadband and Mobile Award winners are decided by customer satisfaction research and uSwitch’s team of judges, composed of industry experts and technology journalists. For more information about the awards, please visit uSwitch

Broadband Genie award: As awarded by Broadband Genie in March 2019. Broadband Genie’s Home Broadband Survey gathers the opinions of thousands of UK broadband users. For more information about the award, please visit Broadband Genie 

Highly Commended uSwitch awards: Highly commended in ‘Fastest Broadband Provider’ category and ‘Best Value Broadband Provider’ category at the uSwitch Broadband & Mobile Awards 2021. Awards bestowed based on consumer surveys, an expert panel of judges, as well as independent speed test data.

Vodafone Wi-Fi Hub: We’ll provide a Vodafone Wi-Fi Hub to any new customers who take out a Vodafone Broadband and Home Phone bundle as part of your service (subject to successful Vodafone Broadband and Home Phone services availability and credit checks).

Vodafone Broadband app: Compatible Android/iOS device is required for full functionality.

Average speed claim: 73% of customers on Superfast 1 receive download speeds above 35 Mbps and 61% of customer on Superfast 2 receive download speeds above 63 Mbps. For all other plans, we estimate a majority of customers will receive the relevant download speeds specified above. We base our average speeds on sync speed (the speed of your line from the street cabinet or telephone exchange to your router). Speeds may vary significantly by location and are dependent on all equipment meeting minimum specifications, being fully functional and working at full speed. The range of wireless equipment can vary according to the layout of your home. Other factors can also impact internet speeds, such as distance of your home from the network exchange, the number of people using the internet, the level of use of the internet and other environmental and technological influences.

Downloading third party content: A copyright owner's permission may be required for downloading protected content. Downloading protected content without the copyright owner's consent may constitute a criminal offence. Please see the Vodafone Broadband Acceptable Use Policy for more details.

Parental controls: Parental controls are currently available to all Vodafone Broadband and Home Phone customers. Parental Controls will be automatically set to off as default.

Switching: Unfortunately Virgin customers may need to contact their current provider directly in order to switch.

Average time to change broadband provider: According to Ofcom’s Communications Report 2019, it took on average 11 days for a consumer to switch broadband provider. More details can be found at https://www.ofcom.org.uk/__data/assets/pdf_file/0014/201434/comparing-service-quality-2019.pdf

 

Call costs and subscription features: Details of our call costs (including a complete list of all our premium rate and international call costs and charges) are set out in our Vodafone Broadband and Home Phone Price Plan. The costs of any features or feature bundles which include a monthly subscription charge are also included in this Price Plan. Please note that any features or feature bundles must be retained for a minimum of 30 days.

Evening and weekend calls: You may purchase extra call bundles allowing calls to certain numbers at particular times of the day. This is how we define these times:

‘Daytime’ is 7am to 7pm, Monday-Friday

‘Evening’ is 7pm to 7am, Monday to Friday

'Weekend’ is all day Saturday and Sunday (midnight Friday to midnight Sunday). Please note that bank holidays are treated as normal weekends.

Anytime calls: Can be made during daytime, evening and weekend periods. Max call duration is 60 minutes – standard call charges will apply after 60 minutes.

Number Transfer: Our ability to transfer your number is subject to availability.

Offers, promotions and discounts: Our offers and promotions are available to new Vodafone Broadband and Home Phone customers only.

Vodafone Faster Fibre Promise: If Vodafone Fibre to the Home Broadband services become available at your home, during the minimum term of your Vodafone Fibre Broadband contract, you may upgrade your Vodafone Fibre Broadband service to the equivalent Vodafone Fibre to the Home Broadband service without paying an early termination fee and at the same price as your current contract. A new 24 month contract applies and the monthly price is subject to CPI plus 3.9% increase each April. If you wish to upgrade to one of our Vodafone Fibre to the Home Broadband services with a higher average download speed than your current service, additional costs may apply.

Vodafone Broadband Backup: Your broadband back-up dongle is intended to give you a connection to our 4G network, when there is a total loss of service on your fixed line broadband. You will receive 50GB of data with your 4G dongle. If you run out of data, please contact our WiFi Xperts, who may add extra data as needed at no additional cost. In order to use the 4G dongle as intended, you should ensure it is plugged into your Vodafone Pro Broadband router. The 4G dongle is not a direct replacement for your fixed line broadband. As the 4G dongle connects to our mobile network, the service, speed and consistency of your connection may vary due to a number of factors, including location, coverage and demand. You must only use your dongle when you have a fault with your fixed line broadband and you must not roam with your dongle. Your use of the dongle is subject to our Vodafone Fibre Broadband/ Vodafone Fibre to the Home Broadband (as applicable) terms and conditions and the applicable terms and conditions relating to our mobile broadband products, each of which can be found at: vodafone.co.uk/terms-and-conditions.

Vodafone Super WiFi: One WiFi Booster is supplied as standard with your Vodafone router. Up to three WiFi Boosters can be provided at no additional cost if you do not receive WiFi signal and throughput speeds of at least 10 Mbps in each room of your home. Right to leave with no early termination fee if you do not get WiFi signal and throughput speeds of at least 10 Mbps in each room of your home, after installing all three WiFi Boosters and contacting us to try to resolve. To exercise right to leave, you must notify us within 30 days of receipt of your third WiFi Booster. Full terms: vodafone.co.uk/terms-and-conditions/

Vodafone WiFi Xperts: Our WiFi Xperts, Vodafone’s dedicated home broadband service team, are available over the phone 8am to 9pm Monday to Friday and 8am to 8pm Saturday & Sunday (and public holidays) to assist with any technical problems you have with your broadband. The WiFi Xperts will try to resolve any technical issues you have with your broadband but they may not be able to do so in all cases. Our WiFi Xperts will not visit you at your home and will only try to resolve issues remotely, but they can arrange for an engineer to visit your home if needed. Please call 0333 304 0191 to request technical assistance from the WiFi Xperts. For any other queries, please contact us by phone 0808 040 8408 or online at https://www.vodafone.co.uk/contact-us-b2/index.htm.

Norton 360 Premium: Offer subject to availability and Norton’s terms and conditions. AntiVirus protection for up to 10 devices. After 12 months, contract automatically renews for 12 months at 50% of Norton’s then current retail price for Norton 360 Premium. See uk.norton.com/vodafone for more details and to confirm availability.

Award-winning security: Norton won AV-TEST Institute’s 2018 Best Protection Award in February 2019, for strong protection with minimal reduction of system performance. Details here: uk.norton.com/norton-security-antivirus 

Apple TV 4K on us: You will receive your Apple TV 4K device at the same time as receiving your Vodafone Wi-Fi Hub. Not all content is available in 4K. 4K resolution requires 4K-capable TV. Accessing Dolby Atmos features requires Dolby Atmos–capable devices. Ownership of the Apple 4K TV equipment is yours 14 days after activation of your Xtra Home Broadband service.

*Apple TV+: Limited time offer. Subscription for 12 months included with Apple TV 4K. Offer only available to new Apple TV+ subscribers. Offer is not available to customers that have had an Apple TV+ subscription previously, whether through Vodafone or otherwise. To benefit from your inclusive 12-month Apple TV+ subscription, you must activate Apple TV+ within 3 months of receiving your device. One subscription per 'Family Sharing' group (up to six family members). After 12 months, your Apple TV+ subscription will automatically renew unless you cancel before the 12 months is up. Some content may require an additional subscription and may not be available in all countries. For full terms & exclusions on Apple TV 4K and Apple TV+, see here.  Eligible devices only. 18+. £4.99/month after 1 year with auto-renewal.

No in-contract price rises: This is applicable to Xtra Home Broadband contracts only. 

Anytime Landline and Mobile calls: Applies to the first 60 minutes of UK landlines (numbers beginning 01, 02, 03) and UK mobile numbers (numbers beginning with 07) which you dial directly. Inclusive calls are to UK mobiles only (this does not include other numbers that begin with 07 such as WiFi services etc.). If you wish to avoid additional call charges you should re-dial before 60 minutes have passed. Standard call charges apply if you exceed the 60-minute call cap. Full details can be found here.

24-month price comparison based on Vodafone Pro Superfast 2 (average download speed 63Mbps): 24-month min. term, £37pm for 24 months (total cost over 24 months = £888). vs. BT's Halo 3+ (download speed range 58Mbps to 73Mbps): 24-month min. term, £65.99pm for 24 months, plus £9.99 postage and packing fee (total cost over 24 months = £1,593.75). Total saving over 24m contract = £705.75. All price comparisons exclude new line installation costs and any additional reward cards. Prices correct as of: 04/03/2021.